Design & Operations Coordinator in Newquay

Bringing hospitality, design and guest experiences to life

We believe every space tells a story — and that the planet should sit at the heart of how we deliver hospitality.

We’re looking for a highly organised Design & Operations Coordinator to work closely with our CEO Emma Stratton and Senior team, supporting creative, operational and development projects across our hotels, restaurants, spas and guest spaces.

This is a hands‑on, varied role for someone who loves hospitality, interiors and creating memorable guest experiences — from thoughtfully sourcing furniture and artwork to coordinating installations, dressing spaces and ensuring every detail is delivered with care.

The role

Working directly with the Senior team, you will help take projects from concept to completion, ensuring timelines and budgets are met.

You’ll balance creative thinking with practical delivery, considering sustainability in sourcing, decision‑making and project delivery so our spaces are beautiful, functional and responsibly created.

Key responsibilities

• Coordinate project timelines, actions, budgets, procurement and administration.
• Liaise with suppliers, contractors and internal teams to keep projects moving.
• Research and source furniture, fixtures, artwork, accessories, materials and equipment with sustainability, quality and longevity in mind.
• Obtain quotes, compare options, test samples and present considered recommendations.
• Coordinate deliveries, installations, snagging and quality checks.
• Style, dress and prepare spaces ahead of launch.
• Regularly review guest‑facing areas and identify practical, aesthetic or sustainable improvements.
• Spend time working alongside operational teams to ensure ideas work beautifully, practically and responsibly.

About you

You are proactive, resourceful and highly organised, with a genuine passion for hospitality, interiors and thoughtful guest experiences.

You notice the details others miss, care about the impact of the choices you make and enjoy seeing ideas through from concept to completion.

Skills and experience

• Experience in hospitality, interiors and project coordination.
• Strong administration, organisation and time management skills.
• Confidence researching, sourcing, comparing and presenting options.
• An interest in responsible procurement and considered project delivery.
• Excellent communication and relationship‑building skills.
• Ability to drive multiple projects and work independently.
• A practical, hands‑on approach with strong attention to detail.
• Commercially aware and budget consciousness.
• What success looks like
• Projects are delivered on time, on budget and to a high standard.
• Spaces feel considered, always cared for and guest ready.
• Sourcing and delivery choices reflect our commitment to the planet.
• Details are noticed, owned and resolved.
• Creative ideas are translated into practical, lasting improvements.
• Pay & Perks
• £28,000–£31,000 FTE per annum, depending on experience.
• Permanent 40‑hour contract over a 5‑day working week, part‑time also considered.
• A people‑centric working environment.
• Learning, development and internal progression opportunities.
• 28 days’ holiday, plus an extra day after your first years’ service.
• 40% off food and drink, plus team discounts across hotel services.
• Long service award – enjoy a night’s stay on us after your first years’ service.
• Local partnership discounts, Health Shield Healthcare Plan and wellbeing support.
• Temporary on‑site team accommodation, free parking, team socials and celebration events.
• Performance Boost Scheme – the more you bring to the role, the more opportunity there is to earn.

We recognise team members who deliver great guest experiences, are willing to learn across different roles, and regularly support other teams.

For eligible team members, this can mean the opportunity to earn more on top of base pay.

Why join us?

Our clifftop location overlooking the Cornish coast gives you a workplace that feels inspiring, refreshing and full of possibility.

You will play a meaningful role in helping us create experiences that feel beautiful, thoughtful and responsible.

This is a hands‑on opportunity for someone who wants to bring ideas to life and support hospitality with the planet at its heart.

How to apply

Apply now, providing your CV and a short covering note explaining why this role interests you and what you would bring to Red Hotels.

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