At a Glance
- Tasks: Oversee sales and assist prospective residents in finding their perfect home.
- Company: Join Scape, a global brand in premium accommodation with a vibrant culture.
- Benefits: Enjoy gym access, generous holiday allowance, and career progression opportunities.
- Other info: Dynamic work environment with exciting team socials and support for personal growth.
- Why this job: Be part of a passionate team delivering exceptional living experiences.
- Qualifications: Strong communication skills and a knack for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
OPPORTUNITY AWAITS AT SCAPE
Fancy working for a global brand that is genuinely going places? Scape is a premium accommodation provider with buildings across London, Surrey, Australia and the US. As such, we're always on the lookout for passionate people to join our growing family. Alongside an excellent benefits package which includes onsite gym and a generous holiday allowance, we believe in supporting people to achieve their full potential, which means there are always opportunities to progress at Scape. So, if you're enthusiastic about working alongside a talented team to deliver the best living experience, don't hesitate to apply today.
Location: Scape HQ, London
Hours: 40 hours per week
As a Sales Executive you are responsible for overseeing sales and all associated enquiries across Scape sites. Your main responsibilities include:
- To act as the key point of contact for prospective residents who are looking for their next home.
- To answer all enquiries from residents or prospective residents in a friendly manner and in line with the Scape standards.
- To qualify all enquiries from prospective residents, establishing their requirements.
- To have ‘second to none’ knowledge of the different options available and make recommendations of the right home for each potential resident.
- To guide prospective residents through the booking journey, being constantly on hand to answer any queries.
- To organise, coordinate and follow up tours of our buildings with prospective residents.
- To use our extensive technology stack (CRM, VOIP, PMS software) to ensure all communication with prospective residents is both timely and in line with Scape standards.
- To ensure all file notes and other records are maintained accurately and in a timely manner.
- To continuously strive to exceed personal targets and be accountable for individual and team performance.
- To understand the competitive landscape and develop a sound awareness of market trends.
- Prepare ad hoc sales reports by analysing and summarising information for presentation.
- To support colleagues in the sales team as and when required.
- Support the wider Scape team in various tasks including around turnover periods and other times as and when required.
- To undertake any other duties as and when required that are commensurate with the role.
Key Skills and Attributes
- Organizational Skills: Excellent time management and multitasking abilities.
- Communication: Strong listening and communication skills, with a professional manner across all channels (phone, email, WhatsApp, and Live Chat).
- Customer Service: A natural customer service champion, fostering a welcoming and supportive environment for residents.
- Tech-Savvy: Proficiency in Microsoft Office and a willingness to learn new processes and systems.
- Team Player: A collaborative individual who thrives in a team environment.
- Problem-Solving: Demonstrated ability to think critically and resolve issues efficiently.
- Adaptability: Flexible and hands-on, eager to support other areas of the business when needed.
- Confidence and Enthusiasm: A self-motivated individual determined to deliver exceptional results.
Why work with us?
You will join an enthusiastic team who work hard to give our customers an excellent Scape experience throughout their onboarding and stay with us. If you want to provide excellent customer service and are a team player, then we're sure you'll fit right in!
We have a range of employee benefits including:
- Access to our onsite gyms
- Employee Assistance Programme (EAP)
- Birthday day off*
- Charity day*
- Access to our Cycle to Work and Tech Scheme*
- Long service award for our loyal employees
- Maternity + Paternity benefits*
- Career progression and development opportunities
- Enrolment onto the Scape Pension Scheme*
- Team socials!!
Sales Executive employer: Scape
At Scape, we pride ourselves on being a dynamic and supportive employer, offering a vibrant work culture that encourages personal and professional growth. Located in the heart of London, our Sales Executive role provides an exciting opportunity to be part of a global brand with a commitment to excellence, complemented by a generous benefits package including access to onsite gyms, career development opportunities, and a collaborative team environment. Join us to make a meaningful impact while enjoying a rewarding career in a thriving company.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Get to know Scape inside out! Familiarise yourself with our properties and the unique living experiences we offer. This way, when you chat with potential residents, you can confidently recommend the perfect home for them.
✨Tip Number 2
Practice your communication skills! Whether it's on the phone or through email, being friendly and professional is key. Try role-playing with a friend to nail down your responses to common queries from prospective residents.
✨Tip Number 3
Show off your tech-savviness! Brush up on using CRM and other software tools we use at Scape. The more comfortable you are with these systems, the smoother your interactions with residents will be.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our Scape family right from the start!
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining our team and contributing to the Scape experience.
Tailor Your CV:Make sure to customise your CV to highlight relevant skills and experiences that match the Sales Executive role. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. No need for fluff—just show us what you’ve got!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Scape
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Scape and its offerings. Familiarise yourself with their properties, locations, and what sets them apart in the accommodation market. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Sales Executive, communication is key. Practice articulating your thoughts clearly and concisely. You might want to prepare for common questions about handling customer enquiries or resolving issues. Remember, it’s not just about what you say, but how you say it!
✨Demonstrate Your Customer Service Passion
Scape values a welcoming environment, so be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this will highlight your suitability for the role.
✨Be Ready to Discuss Teamwork
Since teamwork is crucial at Scape, come prepared with examples of how you've successfully collaborated with others. Whether it's a project at work or a group assignment at school, showing that you can thrive in a team setting will resonate well with the interviewers.
