At a Glance
- Tasks: Welcome students and guests, manage deliveries, and keep the reception area tidy.
- Company: Join Scape, a global brand in premium accommodation with a vibrant culture.
- Benefits: Enjoy an onsite gym, free fruit, generous holiday allowance, and career progression.
- Other info: Opportunities for overtime, team socials, and working across different Scape sites.
- Why this job: Be part of a talented team delivering exceptional living experiences for students.
- Qualifications: Friendly attitude, good communication skills, and a passion for customer service.
The predicted salary is between 22000 - 26000 € per year.
Fancy working for a global brand that is genuinely going places? Scape is a premium accommodation provider with buildings across London, Surrey, Leeds, Australia and the US. As such, we're always on the lookout for passionate people to join our growing family. Alongside an excellent benefits package which includes onsite gym, free fresh fruit, and a generous holiday allowance, we believe in supporting people to achieve their full potential, which means there are always opportunities to progress at Scape. So, if you're enthusiastic about working alongside a talented team to deliver the best living experience, don't hesitate to apply today. We look forward to receiving your CV.
As a Scape receptionist, your main responsibilities would be:
- Providing a knowledgeable and friendly welcome to all students and guests whether in person or over the phone
- Handling post and parcels for our students efficiently and carefully, logging all signed for deliveries
- Keeping our booking system updated
- Keeping the reception desk and entrance lobby clean and tidy at all times
- Understanding and following our health and safety policy, operational procedures, risk assessments and method statements
- Raising maintenance requests for students and general maintenance and communicating with our maintenance team
- Responding to and logging enquiries, working with your Team Leader or Residence Manager where needed
- Ensuring the circulation and distribution of all relevant notices, letters and information to all residents
- Handling and logging complaints professionally and compassionately, escalating them to the Residence Manager for resolution
Career progression and development opportunities
Overtime and the opportunity to work across Scape sites
Enrolment onto the Scape Pension Scheme
Team socials!!
Receptionist in Wembley employer: Scape Australia Management Pty
Scape is an exceptional employer that offers a vibrant work culture and a supportive environment for personal and professional growth. With a comprehensive benefits package including an onsite gym, free fresh fruit, and generous holiday allowance, employees are encouraged to thrive while contributing to a premium living experience for students and guests. Join our dynamic team in a global brand that values passion and progression, making every day at Scape rewarding and fulfilling.
Contact Detail:
Scape Australia Management Pty Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Wembley
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Scape on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common receptionist scenarios. Think about how you'd handle a busy reception desk or a tricky customer complaint. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your personality! Scape is all about creating a welcoming environment, so let your enthusiasm and friendliness come through in every interaction. Remember, they’re looking for someone who fits into their vibrant culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back!
We think you need these skills to ace Receptionist in Wembley
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the responsibilities listed in the job description. We love seeing how your skills align with what we’re looking for at Scape!
Keep It Professional:While we appreciate a friendly tone, remember to keep your application professional. Use clear language and check for any typos or errors before hitting send – first impressions count!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Scape family!
How to prepare for a job interview at Scape Australia Management Pty
✨Know the Company
Before your interview, take some time to research Scape. Understand their values, mission, and what makes them a premium accommodation provider. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for students and guests. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you handled complaints or made someone feel welcome – these stories will highlight your suitability for the role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a difficult guest or managing multiple tasks at once. Practise your responses to these types of questions so you can demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the role and aligns with Scape's brand as a premium provider. Plus, it’ll boost your confidence when you walk into that interview room!
