At a Glance
- Tasks: Lead a team to ensure top-notch cleanliness and service in a vibrant living space.
- Company: Join Scape, a global brand transforming student accommodation.
- Benefits: Enjoy competitive pay, gym access, generous holidays, and career growth.
- Other info: Flexible hours, team socials, and opportunities for progression await you!
- Why this job: Be part of a passionate team delivering exceptional experiences for students.
- Qualifications: Strong teamwork, organisation skills, and a keen eye for detail required.
The predicted salary is between 28163 - 28163 £ per year.
Fancy working for a global brand that is genuinely going places? Scape is a premium accommodation provider with buildings across London, Surrey, Leeds, Australia and the US. As such, we're always on the lookout for passionate people to join our growing family. Alongside an excellent benefits package which includes onsite gym, free fresh fruit, and a generous holiday allowance, we believe in supporting people to achieve their full potential, which means there are always opportunities to progress at Scape.
As a Housekeeper Supervisor for Scape your main duties will include:
- Assign workers their duties and inspect work for conformance to prescribed standards of cleanliness
- Investigate complaints regarding housekeeping service and equipment, and take corrective action
- Obtain list of rooms and areas to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
- Take inventory of stock to ensure adequate supplies
- Make recommendations to improve service and ensure more efficient operation
- Perform cleaning duties daily
- Establish standards and procedures for work of housekeeping staff
- Understanding and following our health and safety policy, operational procedures, risk assessments and method statements
- To ensure cleaning materials instructions are always adhered to and aware of COSHH
You will be:
- A strong team player who thrives in a collaborative environment
- Friendly, personable, and approachable
- Dependable, enthusiastic, trustworthy and works well within a team
- Possess the ability to work under pressure and have strong organisation skills
- Excellent attention to detail
- Strong customer skills
- Able to respond to student requests
- Enthusiastic to deliver service excellence
- Display a polite and professional attitude to internal and external guests and colleagues
- Flexible in working hours
Why work with us? As a Scape Housekeeper Supervisor you will be part of an enthusiastic team who work hard to give students the ultimate Scape experience. If you want to provide excellent customer service and are a team player, then we're sure you'll fit right in! We have a range of employee benefits including:
- Increasing pay with length of service
- Increasing holiday allowance
- £150 for recommending a friend to Scape
- Access to our onsite gyms
- Employee assistance programme (EAP)
- Employee of the month awards
- Annual exceptional performance awards
- Access to our Cycle to Work & Tech Scheme
- Long service award for our loyal employees
- Maternity + Paternity benefits
- Career progression and development opportunities
- Overtime and the opportunity to work across Scape sites
- Enrolment onto the Scape Pension Scheme
- Team socials
Housekeeper Supervisor in Wembley employer: Scape Australia Management Pty
Scape is an excellent employer that values its team members by fostering a supportive and friendly work environment. With a focus on employee growth, we offer opportunities for professional development and a unique work-life balance through our 4 on/4 off shift pattern. Located in a vibrant community, our Night Concierge & Building Security role not only ensures safety but also allows you to engage with guests and students, making every night rewarding.
Contact Details:
Scape Australia Management Pty Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper Supervisor in Wembley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Scape Australia Management Pty. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Scape Australia Management Pty
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We think you need these skills to ace Housekeeper Supervisor in Wembley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Scape Australia Management Pty and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Scape Australia Management Pty
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
