At a Glance
- Tasks: Manage a portfolio of properties and ensure customer satisfaction.
- Company: Join Scanlans Property Management, a trusted name in property management for over 25 years.
- Benefits: Enjoy 24 days annual leave, discounts, training support, and a positive work-life balance.
- Why this job: Be part of a friendly team with real growth opportunities and a focus on employee well-being.
- Qualifications: Must have at least two years in residential property management and be Associate level with The Property Institute.
- Other info: Office-based role in Knowle, Birmingham, with a competitive salary and supportive culture.
The predicted salary is between 30000 - 42000 £ per year.
Property Manager position at Scanlans Property Management. All potential candidates should read through the following details of this job with care before making an application.
Location: Office Based, Knowle, Birmingham, B93
Working Hours: 09:00 – 17:00 Monday – Friday
Salary: Competitive
Are you a qualified and experienced Property Manager looking for your next exciting challenge? Are you looking for a hybrid role within a highly supportive and friendly team? Then we have the role just for you! We are looking for a Property Manager to join our ever-expanding team!
Scanlans property management are dedicated to property management and property management issues, and have been providing our services to residents, leaseholders, managing agents and investors for over 25 years. We manage properties throughout the Midlands and North West from our offices in Manchester and Birmingham, as well as in Liverpool, Leeds and the Greater Yorkshire area and Chester. Our professional property managers are fully trained and qualified Members of the IRPM and Assoc RICS.
The role of Property Manager is responsible for the day-to-day management of a portfolio of developments defined within a geographical location.
What’s in it for you?
- We value and promote a positive work-life balance.
- You will receive a competitive salary that will match your skills and experience, as well as the following benefits:
- 24 days’ annual leave + Bank Holidays.
- Perkbox (which offers a range of discounts for shopping and services).
- Financial support towards personal development / training.
- Real opportunities to grow and progress.
- Recognition incentives.
- Cycle to Work scheme.
- Employee Referral Scheme and much more.
What will your role look like?
- To carry out development inspections as necessary to ensure the Companies’ responsibilities are met.
- To proactively communicate with customers regarding our management of their development.
- To effectively manage the relationship with the customer and build positive relationships with customer formed groups such as RA’s, RMC’s RTM etc.
- To report to each client on a regular basis regarding the ongoing management of the development.
- To ensure customer complaints are resolved effectively and in a timely manner.
- To liaise with our Accounts department to ensure accurate financial management of the development.
- To source, appoint and manage competent trade persons to undertake works across the portfolio.
- To attend meetings with customers and clients as required.
- To effectively manage ad-hoc projects (such as redecorations) as required.
- To ensure the business reputation is protected at all times.
Do you have these skills?
- Must be at least Associate level with The Property Institute (ATPI)
- Minimum two years experience in the residential property management sector.
- A proven track record in customer services.
- A full UK driving license.
- Intermediate computer skills in Microsoft packages.
- Client focussed, organised, self-motivated, with the ability to use own initiative and work to tight deadlines.
- Attention to detail, whilst having the ability to keep perspective and make informed decisions.
- An excellent communicator with good presentation and negotiation skills.
TPG are proud to be part of the Odevo Group. All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
Property Manager employer: Scanlans Property Management
Contact Detail:
Scanlans Property Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Familiarise yourself with the specific property management practices and regulations in the Midlands and North West. Understanding the local market will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Scanlans Property Management on LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing customer relationships effectively. Since the role emphasises communication and relationship-building, having specific examples ready will showcase your skills and fit for the position.
✨Tip Number 4
Research common challenges faced in property management and think about how you would address them. Being able to articulate your problem-solving strategies will set you apart as a proactive candidate who is ready to tackle the demands of the job.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Understand the Role: Carefully read the job description for the Property Manager position at Scanlans Property Management. Make sure you understand the responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in property management. Emphasise your qualifications, such as being an Associate member of The Property Institute, and any specific achievements that demonstrate your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of the company's values. Mention how your skills align with the role and why you would be a great fit for their team.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Property Manager.
How to prepare for a job interview at Scanlans Property Management
✨Know Your Portfolio
Before the interview, familiarise yourself with the types of properties Scanlans manages. Understanding their portfolio will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Highlight Customer Service Skills
Since the role requires excellent customer service, prepare examples from your past experiences where you've successfully managed client relationships or resolved complaints. This will showcase your ability to handle customer interactions effectively.
✨Demonstrate Organisational Skills
As a Property Manager, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise your workload and manage deadlines. Sharing specific strategies or tools you use can impress the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Scanlans. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.