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- Tasks: Manage customer accounts, collections, and credit control for a portfolio.
- Company: Join Scanlans Property Management, a trusted name in property management for over 25 years.
- Benefits: Enjoy 24 days of annual leave, Bank Holidays, and access to Perkbox perks.
- Why this job: Be part of a supportive team that values work-life balance and personal growth.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: This is a 12-month fixed-term contract based in Manchester.
The predicted salary is between 24000 - 36000 £ per year.
Customer Account Advisor 12 Month FTC position at Scanlans Property Management.
Location – Office based - Scanlans Property Management - Manchester - Carvers Warehouse, Suite 2b, 77 Dale Street, Manchester, M1 2HG.
Working Hours – 09:00 – 17:00 Monday – Friday.
Salary – Competitive.
Scanlans Property Management are dedicated to property management and property management issues, and have been providing our services to residents, leaseholders, managing agents and investors for over 25 years. We manage properties throughout the Midlands and North West from our offices in Manchester and Birmingham, as well as in Liverpool, Leeds and the Greater Yorkshire area and Chester. Our professional property managers are fully trained and qualified Members of the TPI and Assoc RICS.
The role of Customer Accounts Advisor is responsible for collections and credit control, as well as maintenance of the Sales Ledger accounts for a given portfolio.
What’s in it for you?
We value and promote a positive work-life balance. Providing a balanced, enjoyable career is really important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:
- 24 days’ annual leave + Bank Holidays.
- Perkbox.
Customer Account Advisor - 12 month FTC employer: Scanlans Property Management
Contact Detail:
Scanlans Property Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Advisor - 12 month FTC
✨Tip Number 1
Familiarise yourself with the property management industry, especially in the Midlands and North West. Understanding the local market and common challenges faced by property managers will help you stand out during interviews.
✨Tip Number 2
Brush up on your customer service skills, as this role involves direct interaction with clients. Be prepared to discuss how you've successfully handled customer queries or complaints in the past.
✨Tip Number 3
Network with professionals in the property management field. Attend local events or join online forums to connect with others in the industry, which could lead to valuable insights and potential referrals.
✨Tip Number 4
Research Scanlans Property Management specifically. Knowing their values, services, and recent developments will allow you to tailor your conversation and demonstrate genuine interest in the company during your interview.
We think you need these skills to ace Customer Account Advisor - 12 month FTC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Account Advisor. Highlight your relevant experience in collections, credit control, and sales ledger management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your previous roles in property management or customer service, and include any relevant qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Scanlans Property Management and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Scanlans Property Management
✨Know Your Numbers
As a Customer Account Advisor, you'll be dealing with collections and credit control. Brush up on your financial terminology and be prepared to discuss how you would handle specific scenarios related to sales ledger accounts.
✨Showcase Your Communication Skills
This role requires excellent communication skills. Be ready to demonstrate how you've effectively communicated with clients or colleagues in the past, especially in resolving issues or managing expectations.
✨Research the Company
Familiarise yourself with Scanlans Property Management and their services. Understanding their values and the areas they operate in will help you tailor your answers and show genuine interest in the role.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows you're engaged and serious about the opportunity.
