Scania UK is seeking an experienced 2nd Line IT Support Analyst to join our IT team in Milton Keynes. You will provide escalation-ready technical support across desktop, collaboration, and network tools, ensuring incidents are resolved promptly and security standards are upheld.
The role focuses on owning issues through resolution, driving service improvements, supporting project delivery, and embedding modern workplace technologies across the business, with a strong emphasis on customer service
2nd Line IT Support Analyst – Escalation Expert in Milton Keynes employer: Scania
SGB is an exceptional employer that prioritises the well-being and growth of its employees, offering a competitive starting salary of £13.50 along with a comprehensive benefits package. With in-house training for career progression, generous holiday allowances, and discounts on major retail outlets, SGB fosters a supportive work culture in Hull that values both personal and professional development.
