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- Tasks: Lead the workshop, ensuring efficiency and excellent customer service.
- Company: Join Scania, a leader in delivering exceptional products and services.
- Benefits: Enjoy a competitive salary, pension scheme, life insurance, and retail discounts.
- Why this job: Be part of a supportive team that values diversity and personal growth.
- Qualifications: Technical experience, supervisory skills, and a passion for customer service required.
- Other info: Flexible working culture with comprehensive training opportunities.
The predicted salary is between 27600 - 40200 £ per year.
HGV Shift Supervisor
Salary: 32,674 – 47,800 plus excellent benefits package!
Working Hours: Saturday – Monday 06:00 – 18:30
Scania GB are looking for an individual who takes pride in providing excellent customer services skills to fulfil the exciting role as a Shift Supervisor. Based at our Sheffield branch, your role will be to ensure the workshop is run with maximum efficiency and profitability by adapting capacity to demand and utilising existing resources as efficiently as possible. You will also be responsible for managing the customer relationship, ensuring that customers have great confidence in the workshop through the provision of excellent service.
Skill Set:
Character:
Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile, and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global organisation.
We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
HGV Shift Supervisor employer: Scania
Contact Detail:
Scania Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Shift Supervisor
✨Tip Number 1
Familiarise yourself with Scania's core values: CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY, and TEAM SPIRIT. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs.
✨Tip Number 2
Highlight your previous supervisory experience in the HGV sector when discussing your background. Be prepared to share specific examples of how you've successfully led a team and improved workshop efficiency.
✨Tip Number 3
Showcase your technical skills by discussing your experience with diagnostics and troubleshooting on HGVs. Be ready to explain complex problems you've solved and how you ensured customer satisfaction through your technical expertise.
✨Tip Number 4
Network with current or former employees of Scania, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace HGV Shift Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the HGV sector, particularly any supervisory roles. Emphasise your technical qualifications and customer service skills, as these are crucial for the Shift Supervisor position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams or improved workshop efficiency in previous positions.
Highlight Relevant Skills: In your application, clearly outline your technical skills related to diagnosing and repairing HGVs, as well as your ability to lead a team and manage customer relationships effectively.
Showcase Your Values: Reflect Scania's core values in your application. Discuss how you prioritise customer service, respect for colleagues, and responsibility in your work, demonstrating that you align with their company culture.
How to prepare for a job interview at Scania
✨Showcase Your Technical Expertise
Make sure to highlight your technical experience and qualifications during the interview. Be prepared to discuss specific examples of how you've diagnosed and repaired HGV systems, as this will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Leadership Skills
Since the position requires supervisory experience, share instances where you've successfully led a team. Discuss how you prioritised workloads and ensured efficient operations, as this will show your ability to manage the workshop effectively.
✨Demonstrate Customer Service Focus
Scania values excellent customer service, so be ready to talk about how you've built and maintained customer relationships in previous roles. Provide examples of how you’ve gone above and beyond to meet customer needs, which aligns with their core value of 'Customer First'.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, especially under pressure. Think of specific challenges you've faced in the past and how you resolved them, as this will illustrate your ability to actively seek solutions and maintain a steady workflow in the workshop.
