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- Tasks: Be the go-to person for parts queries and ensure smooth operations.
- Company: Join a dynamic team at our Redruth branch.
- Benefits: Starting salary of £26,852 plus great perks like discounts and training.
- Other info: Enjoy a rotating shift pattern and opportunities for career growth.
- Why this job: Make a real difference by delivering top-notch customer service.
- Qualifications: Organised, customer-focused, and ready to learn.
The predicted salary is between 26852 - 26852 £ per year.
We have an exciting opportunity for an organised and customer‑focused individual to join our Redruth branch as a Parts Advisor. The role is integral to branch operations, responsible for timely and efficient parts supply and acting as the main point of contact for all parts queries from customers and within the branch.
Key Responsibilities
- Build and develop relationships with customers, delivering a first‑class service, proactively keeping customers up to date and ensuring customer requirements are met.
- Liaise with suppliers to ensure parts are ordered in line with operational needs.
- Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
- Assist in controlling optimum stock profile for the branch.
- Proactively undertake and oversee stock checks.
Working Hours
Rotating shift pattern: Monday – Friday Week 1: 07:00 – 15:30, Week 2: 09:30 – 18:00 + 1 in 3 Saturdays (OT).
Salary and Benefits
Salary starting from £26,852 per annum plus an excellent benefits package, including:
- In‑house training provided to support career progression
- 25 days holiday + public holidays which increase with service
- Discounts on major retail outlets, including groceries
- 4× basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
Parts Advisor in Redruth employer: Scania Nederland B.V.
Contact Detail:
Scania Nederland B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Redruth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. Building relationships can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know what makes them tick and how you can contribute as a Parts Advisor. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your customer service skills! As a Parts Advisor, you’ll be the go-to person for queries. Role-play with friends or family to get comfortable with handling different scenarios and questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Parts Advisor in Redruth
Some tips for your application 🫡
Show Your Customer Focus: In your application, make sure to highlight any experience you have in customer service. We want to see how you've built relationships and delivered top-notch service in the past!
Be Organised: Since the role is all about keeping things running smoothly, share examples of how you've managed tasks or projects efficiently. We love a candidate who can juggle multiple responsibilities with ease!
Know Your Parts: If you have any knowledge about parts supply or inventory management, don’t hold back! Mention any relevant experience or skills that show you understand the importance of timely parts supply.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Redruth branch!
How to prepare for a job interview at Scania Nederland B.V.
✨Know Your Parts
Familiarise yourself with the types of parts relevant to the role. Research common queries customers might have and be ready to discuss how you would handle them. This shows your proactive approach and understanding of the industry.
✨Customer Service Focus
Prepare examples from your past experiences where you delivered excellent customer service. Think about how you built relationships and resolved issues. This will demonstrate your ability to provide a first-class service, which is key for this role.
✨Stock Management Savvy
Brush up on stock management principles. Be ready to discuss how you would assist in controlling stock profiles and conducting stock checks. Showing that you understand the importance of efficient stock management will impress your interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the branch operations and team dynamics. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values. It’s a win-win!