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- Tasks: Join us as a Parts Advisor, managing parts supply and customer queries daily.
- Company: Scania is a leading company dedicated to exceptional products and services.
- Benefits: Enjoy 25/28 days holiday, pension scheme, life insurance, and retail discounts.
- Why this job: Be part of a supportive culture that values diversity and career progression.
- Qualifications: No specific qualifications required; just bring your organisational skills and customer focus.
- Other info: Flexible working environment with in-house training for career growth.
The predicted salary is between 24700 - 35200 £ per year.
Working Hours: Monday to Friday (07.00 - 17.00) plus one in three Saturdays (08.00 - 12.00) paid at OT. Salary starting from £29,764 per annum plus an excellent benefits package.
- In-house training provided to support career progression
- 25/28 days holiday + public holidays which increases with service
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
We have an exciting opportunity for an organised and customer focussed individual to join our Swindon branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.
Key Responsibilities:
- Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
- Liaise with suppliers to ensure parts are ordered in line with operational needs.
- Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
- Assist in controlling optimum stock profile for the branch.
- Proactively undertake and oversee stock checks.
If you are interested in this exciting opportunity, please apply today.
Next steps:
- If you like the sound of this position, please apply today.
- A member of the Scania Recruitment team will contact you to discuss your application.
- If you are successful at that stage, you will be invited to have a conversation with the hiring manager.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.
We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward.
We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
Parts Advisor employer: Scania Nederland B.V.
Contact Detail:
Scania Nederland B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the parts and services offered by Scania. Understanding their product range will help you engage with customers more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations with the recruitment team. As a Parts Advisor, building relationships with customers is key, so be ready to share examples of how you've provided excellent service in the past.
✨Tip Number 3
Prepare to discuss your organisational skills and experience with stock management. Being able to manage inventory efficiently is crucial for this role, so think of specific instances where you've successfully handled stock or logistics.
✨Tip Number 4
Show enthusiasm for ongoing training and development opportunities. Scania values career progression, so express your eagerness to learn and grow within the company during your discussions with the hiring manager.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Parts Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and parts management. Use bullet points for clarity and include specific achievements that demonstrate your capabilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Scania and how you can contribute to their values of customer first, respect, and team spirit.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Parts Advisor role.
How to prepare for a job interview at Scania Nederland B.V.
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Scania's core values: Customer First, Respect, Elimination of Waste, Responsibility, and Team Spirit. Be prepared to discuss how you embody these values in your work and how they align with your personal ethos.
✨Demonstrate Customer Focus
As a Parts Advisor, you'll be the main point of contact for customers. Prepare examples from your past experiences where you've successfully built relationships and provided excellent customer service. Highlight your ability to keep customers informed and meet their needs.
✨Showcase Organisational Skills
The role requires strong organisational skills, especially in managing parts supply and stock control. Be ready to discuss how you prioritise tasks, manage inventory, and ensure timely delivery of parts. Specific examples will help illustrate your capabilities.
✨Ask Insightful Questions
At the end of the interview, when given the chance, ask thoughtful questions about the team dynamics, training opportunities, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
