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- Tasks: Be the go-to person for parts queries and ensure smooth operations.
- Company: Join Scania, a leader in the automotive industry with a supportive culture.
- Benefits: Enjoy 28 days holiday, competitive salary, and discounts on major retailers.
- Why this job: Make a real impact by delivering first-class service to customers.
- Qualifications: Organised, customer-focused individuals ready to build relationships.
- Other info: Flexible interview dates and comprehensive training for career growth.
The predicted salary is between 23400 - 30000 £ per year.
We have an exciting opportunity for an organised and customer focussed individual to join our Eurocentral branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.
Salary starting from £27,000 per annum plus an excellent benefits package.
Benefits
- In-house training provided to support career progression
- 28 days holiday + public holidays which increases with service
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
Key Responsibilities
- Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
- Liaise with suppliers to ensure parts are ordered in line with operational needs.
- Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
- Assist in controlling optimum stock profile for the branch.
- Proactively undertake and oversee stock checks.
If you are interested in this exciting opportunity, please apply today.
Next steps:
- If you like the sound of this position, please apply today.
- A member of the Scania Recruitment team will contact you to discuss your application.
- If you are successful at that stage, you will be invited to have a conversation with the hiring manager.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.
We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward.
We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
Parts Advisor in Motherwell employer: Scania Nederland B.V.
Contact Detail:
Scania Nederland B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Motherwell
✨Tip Number 1
Get to know the company! Research Scania and understand their values like CUSTOMER FIRST and TEAM SPIRIT. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you'll be the go-to person for customers and colleagues. Role-play common scenarios with friends or family to boost your confidence and ensure you can deliver that first-class service they’re looking for.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the role and might even lead to a referral, which can significantly increase your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Scania family.
We think you need these skills to ace Parts Advisor in Motherwell
Some tips for your application 🫡
Show Your Customer Focus: As a Parts Advisor, you'll be all about delivering top-notch service. Make sure your application highlights any experience you have in customer service or building relationships. We want to see how you put customers first!
Be Organised and Detail-Oriented: This role requires a knack for organisation and attention to detail. In your application, share examples of how you've managed tasks efficiently or kept track of important details in previous jobs. We love a candidate who can keep things running smoothly!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific role. Mention the key responsibilities from the job description and how your skills match them. We appreciate when candidates take the extra step!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team at Scania!
How to prepare for a job interview at Scania Nederland B.V.
✨Know Your Parts
Familiarise yourself with the types of parts relevant to the role. Understand the common queries customers might have and be ready to discuss how you would handle them. This shows your commitment and knowledge about the industry.
✨Customer Service Focus
Prepare examples from your past experiences where you delivered excellent customer service. Highlight how you built relationships and resolved issues, as this is key for a Parts Advisor role.
✨Show Your Organisational Skills
Be ready to discuss how you manage stock and ensure timely supply. Think of specific instances where you successfully organised inventory or handled logistics, as this will demonstrate your ability to keep operations running smoothly.
✨Embrace the Company Culture
Research Scania’s core values and think about how they resonate with you. Be prepared to share how you embody values like 'Customer First' and 'Team Spirit' in your work, as cultural fit is crucial for success in the interview.
