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- Tasks: Lead the growth of our Services business with a focus on Contracted and Connected Services.
- Company: Join Scania, a leader in innovative transport solutions with a supportive culture.
- Benefits: Starting salary from £78,000, hybrid working, enhanced parental leave, and 25 days annual leave.
- Other info: Enjoy comprehensive training, career progression, and a commitment to diversity and inclusion.
- Why this job: Make a real impact by driving strategic service sales and enhancing customer value.
- Qualifications: Proven commercial leadership experience in services and strong analytical skills.
The predicted salary is between 78000 - 109200 £ per year.
Salary: Starting from £78,000 plus an excellent benefits package
Location: Milton Keynes Head Office – Hybrid working
- Enhanced parental leave
- Eligibility to annual bonus scheme
- Access to a fantastic loan car scheme
- 25 days annual leave plus bank holidays
- 4x basic salary life assurance
We are looking for a strategic and commercially driven Head of Services Sales to lead the growth of our Services business, with a strong focus on Contracted and Connected Services. This role is ideal for a proven commercial leader with deep experience in services, contracts and/or connected solutions, who can combine strategic thinking with hands-on execution and cross-functional leadership.
In this role you will:
- Own and develop the Service Sales Strategy, turning full Services revenue potential into clear actions, targets and KPIs.
- Drive penetration of Contracted and Connected Services by shaping offers, pricing and go-to-market plans that align with customer needs and market conditions in conjunction with Global support and strategies.
- Build compelling, value-based customer propositions that link Services to uptime, total cost of ownership and operational performance.
- Equip Sales and the Retail network with the tools, training and guidance they need to sell solution- and value-based Services confidently.
- Use market insight, customer trends and performance data to continuously improve our Services portfolio and execution through the Retail network.
- Collaborate closely with Sales, Retail Operations, Finance, Marketing and Technical teams to deliver common business goals.
- Act as a visible champion for Services, promoting a strong customer value and uptime mindset across the organisation.
About you:
- Strategic commercial leadership – proven ability to develop and execute strategies that drive revenue growth, increase market penetration, and maximise long-term customer value.
- Customer focused – a desire to understand our customers, and identify ways we can positively impact their goals, working with integrity to help drive the business forward.
- Able to translate needs clearly - capability to translate technical and operational benefits (e.g. uptime, TCO, connected solutions) into compelling customer value propositions that support solution-based sales.
- Analytical and performance-driven mindset – highly skilled in analysing market data, financial performance, KPIs and service penetration to identify gaps, define improvement actions and optimise commercial results.
- Collaborative and influential leadership style – able to work cross-functionally, influence senior stakeholders, and empower Sales and Retail teams to consistently deliver value-added service solutions.
If you’re interested in this role we’d love to hear from you. Please note, the closing date for this role is subject to change pending volume of applications.
Next steps: If you like the sound of this position, please apply today. A member of the Scania Recruitment team will contact you to discuss your application. If you are successful at that stage, you will be invited to have a conversation with the hiring manager.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation. We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs.
For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
Head of Service Sales in Milton Keynes employer: Scania Nederland B.V.
Contact Detail:
Scania Nederland B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service Sales in Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their market position and be ready to discuss how your experience aligns with their goals. This shows you're not just interested in any job, but specifically in contributing to their success.
✨Tip Number 3
Practice your pitch! Be ready to articulate your value proposition clearly and confidently. Think about how your skills in strategic leadership and customer focus can drive their service sales strategy forward. A strong personal brand can set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team. Keep an eye on your email for updates and be ready to engage with our recruitment team!
We think you need these skills to ace Head of Service Sales in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in service sales and strategic leadership. We want to see how your skills align with our needs, so don’t hold back on showcasing your achievements!
Showcase Your Analytical Skills: Since this role requires a performance-driven mindset, include examples of how you've used data to drive decisions in previous roles. We love seeing candidates who can turn insights into action!
Be Customer-Focused: Demonstrate your understanding of customer needs and how you’ve positively impacted their goals in past positions. We’re all about putting the customer first, so let that shine through in your application.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Scania Nederland B.V.
✨Know Your Stuff
Before the interview, dive deep into the company's services and their market position. Understand their Contracted and Connected Services thoroughly, as well as how they align with customer needs. This will help you speak confidently about how you can drive growth in these areas.
✨Showcase Your Strategic Mindset
Prepare to discuss your previous experiences where you've developed and executed successful sales strategies. Be ready to share specific examples of how you've turned revenue potential into actionable plans, targets, and KPIs. This will demonstrate your strategic commercial leadership.
✨Customer Focus is Key
Highlight your understanding of customer needs and how you've positively impacted their goals in past roles. Think of examples where you've translated technical benefits into compelling value propositions that resonate with customers. This will show your customer-centric approach.
✨Collaboration is Crucial
Be prepared to talk about how you've worked cross-functionally in previous positions. Share instances where you've influenced senior stakeholders or empowered teams to deliver value-added solutions. This will illustrate your collaborative and influential leadership style, which is essential for this role.