At a Glance
- Tasks: Lead a dynamic workshop team, ensuring smooth operations and top-notch customer service.
- Company: Join Scania, a leader in the automotive industry with a supportive culture.
- Benefits: Enjoy a competitive salary, generous holiday, pension scheme, and retail discounts.
- Other info: Embrace a flexible workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact while developing your career in a global organisation.
- Qualifications: Strong leadership skills and a passion for customer satisfaction required.
The predicted salary is between 48000 - 48000 £ per year.
Working Hours: Monday - Friday 07:30 - 17:00
From £48,000, plus excellent benefits package, including:
- In-house training provided to support career progression
- 28 days holiday + public holidays which increases with service
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
We have an exciting opportunity to join our Falkirk branch as Workshop Services Manager. You will be an organised leader, managing the team within the workshop, scheduling work, and planning daily operations, enabling you to deliver the best service to our customers. This role is to support the Branch Manager in the running of the workshop, ensuring customer satisfaction and developing the team around you.
Key requirements of a Workshop Manager:
- Organised – forward thinking to plan and schedule workload, in a way that keeps the workshop running smoothly and safely.
- Customer service – develop and manage customer relationships to ensure that customer needs are met, and services are developed to meet the future needs of the customer.
- Continuous improvement – reviewing and amending process to make sure the workshop runs in the most efficient and productive way possible. Monitoring/reporting on business KPI’s and driving results.
- Attention to detail – operating with budgets, results, and targets in mind.
- Team player – communicate with different departments to secure properly aligned workshop operations.
- Health & Safety – health and safety comes first throughout the workshop.
Closing Date: 10/10/2026
Please note, the closing date for this role is subject to change pending volume of applications.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.
We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward.
We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
HGV Workshop Services Manager in Falkirk employer: Scania Nederland B.V.
Scania UK is an excellent employer for those seeking a rewarding career in the heavy vehicle industry. With a strong commitment to employee development through ongoing training at our National Learning Academy, a clear career progression path, and a comprehensive benefits package including pension and life insurance, we foster a supportive work culture that values your growth and well-being. Join us in a dynamic environment where your skills will be honed and recognised, making a meaningful impact in the world of commercial vehicles.
StudySmarter Expert Advice🤫
We think this is how you could land HGV Workshop Services Manager in Falkirk
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Scania Nederland B.V., apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace HGV Workshop Services Manager in Falkirk
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Scania Nederland B.V. specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Scania Nederland B.V.
✨Know Your Manufacturing Processes
Before you walk into the interview with Scania Nederland B.V., brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Scania Nederland B.V. value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
