At a Glance
- Tasks: Lead a dynamic workshop team, ensuring smooth operations and customer satisfaction.
- Company: Join a leading company in the automotive industry with a focus on innovation.
- Benefits: Enjoy competitive salary, generous leave, and wellness programmes.
- Other info: Opportunities for professional growth and development in a supportive environment.
- Why this job: Make a real impact by enhancing team skills and driving operational excellence.
- Qualifications: Experience in workshop management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Operational Support
- Daily engagement with workshop supervisor and shift leads, building collaborative relationships, ensuring resource allocation is evenly balanced between S J Bargh and external customers.
- Monitor the Service reception function and assist the Customer Service Advisor with queries or opportunities.
- Ensure Scania booking processes are followed.
- Upsell Scania products, utilise fixed-price repairs and special offers to engage current customers and attract new customers.
- Engage with Scania account managers for technical assistance and help with claims; contact Scania workshops for updates on internal contracts and contract inclusions.
- Ensure a smooth flow of job cards to invoicing teams, ensuring a consistent level of WIP within the required criteria are effectively managed.
- Assist R&M and Warranty Administrator with technical queries to increase positive data entry and reduce rejected claims.
- Support management meetings and Scania representatives to discuss performance and discrepancies in operational procedures.
- Deliver customer satisfaction and act on any urgent demands from SJB.
Staff Management
- Assess and agree appropriate Scania product training by conducting 1-2-1 discussions with workshop staff to evaluate current skill levels and build training program to develop professional growth in line with Scania DOS.
- Provide feedback to workshop staff to promote professional growth.
- Measure and report technical efficiency ensuring systems around clock in-off jobs are delivered to maximise workshop hours.
- Investigate MOT failures and report findings to National Fleet Manager and external retail customers.
- Recruit to budget headcount.
Safety and Compliance
- Monitor safety standards and ensure workshops comply with health and safety regulations and company policies.
- Report potential risks through monthly workshop inspections and monitor ISO requirements and updates.
- Attend site health and safety meetings and ensure any actions highlighted are addressed in the workshop.
- Assist the National Fleet Engineering Manager to keep Scania workshops compliant with special tooling, workwear, service literature and data entry; appearance, floors, walls etc. are maintained periodically to ensure compliance with expected DOS.
- Collaborate with external advisory bodies regarding tachograph and authorised testing facilities for safety and standards.
- Act on any Transport Management requests to assist compliance measures.
- Monitor inspection documents ensuring sign off in R2C daily and upload data into AXSCEND.
- Manage and control TruTac defect rectification, ensuring all team members are onboard with site procedures to safeguard the operation from authorities.
- As a TM, manage the undertakings of two operating centres within SJ Bargh Ltd and attend monthly meetings.
- Ensure vehicles and trailers are serviced in line with SJB operating licence obligations and government principles.
Budgeting and Financial Management
- Monitor expenses and implement cost efficiencies without affecting standards or customer service.
- Assist with monitoring third-party and subcontractor costs to ensure cost efficiency and standards.
Collaboration and Communication
- Collaborate with transport departments twice daily to align workshop operations with overall business requirements and strategies.
- Provide regular updates to management on workshop performance and operational challenges.
- Assist accounts with wage and clocking queries.
Training and Development
- Participate in Scania events and courses aimed at improving brand and technical knowledge.
- Mentor, coach and develop your team and highlight future growth opportunities to advance skillsets.
This job description is an outline of the main responsibilities of the post and may be subject to future amendment as may be deemed appropriate. It should not be read as, nor is it intended to be, a complete statement of an individual's contractual duties.
Benefits
- A competitive salary dependent on experience
- 28 days annual leave
- Increase in annual leave with long service
- Annual pay review
- Full induction and training
- Unum Help@Hand Wellbeing Programme
- Life insurance
- Cycle2Work scheme
- Free onsite parking
Workshop Foreman in Newton-le-Willows employer: Scania Limited
At S J Bargh, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters collaboration and professional growth. Our commitment to employee development is evident through tailored training programmes and regular feedback, ensuring that our team members thrive in their roles. Located in a dynamic environment, we provide competitive salaries, generous leave policies, and a range of benefits designed to enhance well-being and job satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Foreman in Newton-le-Willows
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Scania or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching common questions for Workshop Foreman roles. Think about how your experience aligns with the responsibilities listed in the job description, and be ready to share specific examples.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to highlight them during your conversations. This will demonstrate your commitment to professional growth and compliance with safety standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the workshop's success.
We think you need these skills to ace Workshop Foreman in Newton-le-Willows
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operational support and staff management. We want to see how your skills align with the role of Workshop Foreman, so don’t hold back on showcasing relevant achievements!
Showcase Your Communication Skills:Since this role involves a lot of collaboration and communication, be sure to include examples of how you've effectively engaged with teams or customers in the past. We love seeing candidates who can demonstrate strong interpersonal skills!
Highlight Safety and Compliance Experience:Given the importance of safety standards in this role, make sure to mention any experience you have with health and safety regulations. We’re keen on candidates who understand the significance of compliance and can contribute to maintaining high standards.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Scania Limited
✨Know Your Stuff
Make sure you’re familiar with Scania products and services. Brush up on the booking processes and upselling techniques, as these will likely come up in conversation. Being able to discuss specific products or recent offers can really impress your interviewers.
✨Show Your Leadership Skills
As a Workshop Foreman, you'll be managing staff and ensuring smooth operations. Prepare examples of how you've successfully led teams or handled conflicts in the past. Highlight your experience in training and developing staff, as this is key for the role.
✨Safety First
Understand the health and safety regulations relevant to the workshop environment. Be ready to discuss how you’ve previously ensured compliance and improved safety standards. This shows that you take safety seriously and are proactive about it.
✨Communication is Key
Demonstrate your ability to collaborate effectively with different departments. Think of examples where you’ve communicated challenges or updates clearly to management or worked with other teams to achieve a common goal. Strong communication skills are essential for this role.
