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For Companies At a Glance
- Tasks: Build relationships with customers and ensure timely parts supply.
- Company: Join Scania, a leader in the automotive industry with a supportive culture.
- Benefits: Enjoy 25 days holiday, competitive salary, and discounts on major retailers.
- Why this job: Be at the heart of operations and make a real impact in customer service.
- Qualifications: Organised, customer-focused individuals are encouraged to apply.
- Other info: Comprehensive training and career progression opportunities await you.
The predicted salary is between 28000 - 38000 £ per year.
Overview
Parts Advisor – Thirsk
Working Hours: Rotating Shift Pattern Monday – Friday
- Week 1: 07:00 - 15:30
- Week 2: 10:30 - 19:00
- Alternate Saturdays 07:00 - 13:00
Salary up to £33,072 per annum plus an excellent benefits package.
Key Responsibilities
- Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
- Liaise with suppliers to ensure parts are ordered in line with operational needs.
- Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
- Assist in controlling optimum stock profile for the branch.
- Proactively undertake and oversee stock checks.
What We Offer
- In-house training provided to support career progression
- 25 days holiday + public holidays which increases with service
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
We have an exciting opportunity for an organised and customer focussed individual to join our Thirsk branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.
Interview Date: Flexible Interview Dates Available
Next steps: If you like the sound of this position, please apply today. A member of the Scania Recruitment team will contact you to discuss your application. If you are successful at that stage, you will be invited to have a conversation with the hiring manager.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation. We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs.
For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
Parts Advisor in Thirsk employer: Scania Group
Contact Detail:
Scania Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Thirsk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Scania. Understand their values and what they stand for. This will help you connect with the hiring manager and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and parts management. Think about your past experiences and how they relate to the role of Parts Advisor. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your people skills! As a Parts Advisor, building relationships is key. Be ready to share examples of how you've successfully interacted with customers or colleagues in the past. This will highlight your ability to deliver that first-class service they’re looking for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance at landing the job!
We think you need these skills to ace Parts Advisor in Thirsk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Parts Advisor role. Highlight your customer service skills and any experience with parts or inventory management. We want to see how you can bring value to our team!
Show Your Passion: Let your enthusiasm shine through in your application! Share why you're excited about the opportunity to work with us at Scania and how you align with our core values like CUSTOMER FIRST and TEAM SPIRIT.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so make sure your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Scania Group
✨Know Your Parts
Familiarise yourself with the types of parts relevant to the role. Understand the products and services offered by the company, as well as any common customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully built relationships with customers. Highlight how you’ve gone above and beyond to meet their needs, as this role is all about delivering first-class service.
✨Be Ready for Stock Management Questions
Brush up on stock control principles and be prepared to discuss how you would manage inventory effectively. Think about how you can contribute to maintaining an optimum stock profile and what strategies you might use for stock checks.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the hiring manager about the team dynamics, training opportunities, and company culture. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
