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For Companies At a Glance
- Tasks: Build relationships with customers and manage parts orders efficiently.
- Company: Join Scania, a leader in the automotive industry with a focus on teamwork and respect.
- Benefits: Starting salary of £26,852, 25 days holiday, and discounts at major retailers.
- Other info: Enjoy in-house training and excellent career growth opportunities in a diverse workplace.
- Why this job: Gain valuable experience in customer service and stock management while progressing your career.
- Qualifications: Strong communication skills and a proactive attitude towards customer service.
The predicted salary is between 26852 - 26852 £ per year.
Working Hours: Rotating shift pattern: Monday – Friday Week 1: 07:00 – 15:30, Week 2: 09:30 – 18.00 + 1 in 3 Saturdays (OT).
Salary & Benefits
- Salary starting from £26,852 per annum plus an excellent benefits package, including:
- In-house training provided to support career progression
- 25 days holiday + public holidays which increase with service
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual “Company Success Payment”
Key Responsibilities
- Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
- Liaise with suppliers to ensure parts are ordered in line with operational needs.
- Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
- Assist in controlling optimum stock profile for the branch.
- Proactively undertake and oversee stock checks.
Closing date: 06/06/2026
The closing date for this role is subject to change pending volume of applications.
Equal Opportunity Statement
Scania is an equal opportunities employer. We are dedicated to delivering exceptional products and services to our customers, and we value a diverse and inclusive workplace. Our core values include CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT, which guide everything we do.
Parts Advisor in Redruth employer: Scania Group
Contact Detail:
Scania Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Redruth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. Building connections can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their customer-first approach and think of examples from your experience that align with their core values.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to boost your confidence. Focus on how you can deliver first-class service and build relationships with customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Parts Advisor in Redruth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight any relevant experience you have in customer service or parts management, and don’t forget to mention your ability to build relationships with customers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention how you align with our core values like CUSTOMER FIRST and TEAM SPIRIT, and show us your enthusiasm for the position.
Showcase Your Skills: In your application, be sure to showcase skills that are relevant to the job, such as stock management and communication. We want to see how you can contribute to our team and help us deliver first-class service to our customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Scania Group
✨Know Your Parts
Familiarise yourself with the types of parts relevant to the role. Understand the products and services offered by the company, as well as any specific brands or suppliers they work with. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Customer Service Focus
Since building relationships with customers is key, prepare examples from your past experiences where you delivered excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your alignment with the company's core value of 'CUSTOMER FIRST'.
✨Stock Management Savvy
Brush up on stock management principles and practices. Be ready to discuss how you would approach stock checks and maintaining an optimum stock profile. Showing that you understand the importance of inventory control will highlight your suitability for the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.