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- Tasks: Lead the Parts department, ensuring smooth operations and excellent customer service.
- Company: Join Scania, a leader in motor vehicle manufacturing with a strong commitment to employee development.
- Benefits: Enjoy 25 days holiday, discounts on major retailers, and comprehensive training opportunities.
- Why this job: Be part of a supportive culture that values diversity and offers career progression.
- Qualifications: No specific qualifications required; just a passion for teamwork and customer service.
- Other info: Flexible working options available to suit individual needs.
The predicted salary is between 27400 - 41400 £ per year.
Working Hours: Monday to Friday 08:30 to 17:30
Salary: From £34,476 plus excellent benefits package, including:
- In-house training provided to support career progression
- 25 days holiday + public holidays which increases with service
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
We have an exciting opportunity at Scania Thirsk. As Parts Team Leader you will be responsible for the smooth and efficient running of our Parts department. You will be a forward thinker, able to build positive working relationships, collaboratively manage your team, improve processes, and ensure our customers receive a fantastic service.
Key Responsibilities:
- Monitor and enhance performance and processes.
- Ensure the effective and efficient delivery of parts to the correct customer and workshop.
- Build and develop relationships with new and existing parts customers.
- Actively manage stock checks with a view improving workflow where possible.
- Deliver excellent customer service with transparent communication.
If you are interested in this exciting opportunity, please apply today. Closing Date: 29/06/2025
Next steps: If you like the sound of this position, please apply today. A member of the Scania Recruitment team will contact you to discuss your application. If you are successful at that stage, you will be invited to have a conversation with the hiring manager.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.
We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward.
We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
Parts Team Leader employer: Scania Group
Contact Detail:
Scania Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Team Leader
✨Tip Number 1
Familiarise yourself with Scania's core values: CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY, and TEAM SPIRIT. Demonstrating an understanding of these values during your interactions can set you apart as a candidate who aligns with the company's culture.
✨Tip Number 2
Network with current or former employees of Scania, especially those in the Parts department. They can provide valuable insights into the team dynamics and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved processes or enhanced customer service in previous roles. Scania is looking for a forward thinker, so showcasing your problem-solving skills will be crucial during your conversation with the hiring manager.
✨Tip Number 4
Research the latest trends in the motor vehicle manufacturing industry, particularly regarding parts management and customer service. Being knowledgeable about industry developments can demonstrate your commitment to the role and your ability to contribute positively to the team.
We think you need these skills to ace Parts Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Parts Team Leader position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in parts management or customer service. Use specific examples to demonstrate your ability to enhance performance and processes, as well as your capability to build positive relationships.
Showcase Leadership Skills: As a Parts Team Leader, leadership is crucial. Make sure to include instances where you have successfully managed a team or improved workflow. This will show that you can effectively lead and motivate others.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention Scania's core values and explain how you embody them in your professional life, particularly focusing on customer service and teamwork.
How to prepare for a job interview at Scania Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Parts Team Leader. Familiarise yourself with the key tasks such as monitoring performance, managing stock checks, and delivering excellent customer service. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Leadership Skills
As a Parts Team Leader, you'll need to manage a team effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved processes. Highlighting these skills will show that you're ready to take on the leadership aspect of the job.
✨Emphasise Customer Service
Customer service is a core value for Scania. Be prepared to discuss how you've provided excellent service in previous roles. Share specific examples of how you handled customer inquiries or complaints, and how you ensured a positive experience for them.
✨Align with Company Values
Familiarise yourself with Scania's core values: Customer First, Respect, Elimination of Waste, Responsibility, and Team Spirit. During the interview, try to weave these values into your responses, showing that you not only understand them but also embody them in your work ethic.
