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- Tasks: Lead and inspire teams to drive operational excellence across Scania's retail business.
- Company: Join Scania, a leader in the automotive industry with a strong commitment to employee development.
- Benefits: Enjoy a competitive salary, hybrid working, generous leave, and an excellent benefits package.
- Why this job: Make a real impact by optimising processes and fostering a culture of continuous improvement.
- Qualifications: Proven leadership skills and experience in process improvement and team coaching.
- Other info: Be part of a diverse and inclusive workplace that values every individual.
The predicted salary is between 65000 - 65000 £ per year.
Location: Scania North region
Salary: from £65,000 plus an excellent benefits package.
Hours: 37.5 hours per week, Monday – Friday
- Hybrid working
- Enhanced parental leave
- Eligibility to annual bonus scheme
- Access to a fantastic loan car scheme
- 25 days annual leave plus bank holidays
- Competitive pension
- 4x basic salary life assurance
An opportunity to play a pivotal role within the North region of Scania Great Britain. As Operational Excellence Manager you will form part of the Senior Leadership Team and be responsible for driving operational excellence within all areas of our retail business, including Sales, Service and Parts. You will deliver effective change through influence, guiding stakeholders throughout the region, as we embrace an ever changing business landscape.
As Operational Excellence Manager you will enjoy optimising resources, implementing best practices, and fostering a culture of continuous improvement, accountability, and high performance. You will be key to ensuring the consistent delivery of results aligned with Scania’s policies, processes, and standards.
Responsibilities
- Lead, coach, and develop a team to achieve business objectives and deliver excellent results.
- Nurture a culture of operational excellence, resilience, and persistence within the team.
- Support the strategic requirements and performance of each branch.
- Collaborate with Solution Sales teams, Scania Sales & Services/Wholesale colleagues, Branch Managers, and Scania Finance to address joint issues and support strategic development.
- Ensure compliance with applicable processes, standards, and guidelines.
- Utilise management software systems such as CRM and quotation tools to drive efficiency and effectiveness.
- Identify and solve problems through root cause analysis.
- Hold self and others accountable for achieving results and maintaining high standards.
- Communicate openly, honestly, and respectfully with all stakeholders, adapting communication style as needed.
- Provide service excellence to both internal and external customers.
- Plan, allocate, and mobilise resources to achieve organisational goals.
- Implement and uphold health and safety policies, ensuring a safe and sustainable work environment.
- Manage performance, identify underperformance, and inspire improvement.
About you
- Leadership – someone who embodies the Scania Core Values in all of their work, providing direction and support to help the region reach its goals.
- Process improvement – experience overseeing, implementing and improving processes and ways of working, ensuring continuous improvement and compliance.
- Influence – operating and communicating in a manner that creates buy in and a willingness to accept change in an environment where long serving colleagues will be navigating an ever-changing business landscape.
- Coaching – a passion for coaching and developing those around you, positively influencing their development.
- Attention to detail – working with exceptional attention to detail in every aspect of what you do, promoting a culture of excellence.
- Analytical – motivated and skilled at understanding and then interpreting the story behind the data.
Closing Date 23/04/2026
Please note, the closing date for this role is subject to change pending volume of applications.
Next Steps
If you like the sound of this position, please apply today. Your application will be reviewed by the hiring manager or a member of the Scania Recruitment Team. If you are successful at this stage, you will be invited to have a conversation and discuss the role further.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation. We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs.
For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
Operational Excellence Manager in Leeds employer: Scania Group
Contact Detail:
Scania Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Excellence Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Scania on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Scania's core values. Think about how your experience aligns with CUSTOMER FIRST, RESPECT, and TEAM SPIRIT. We want to see you embody these values in your answers!
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've coached teams or driven operational excellence in previous roles. We love hearing about real-life success stories!
✨Tip Number 4
Don’t forget to ask questions! This shows your interest and helps you gauge if Scania is the right fit for you. Ask about their approach to continuous improvement and how they support employee development.
We think you need these skills to ace Operational Excellence Manager in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operational excellence and leadership. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Your Coaching Skills: Since coaching is a big part of this role, share specific examples of how you've developed teams in the past. We love to see how you’ve nurtured talent and fostered a culture of continuous improvement.
Be Data-Driven: As an Operational Excellence Manager, being analytical is key. Include instances where you've used data to drive decisions or improve processes. We’re keen to see how you interpret data to tell a story!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets into the right hands quickly!
How to prepare for a job interview at Scania Group
✨Know Your Stuff
Before the interview, dive deep into Scania's values and operational excellence principles. Familiarise yourself with their processes and how you can contribute to continuous improvement. This will show that you're not just interested in the role but also in the company's mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams and driven change in previous roles. Highlight your coaching experiences and how you've nurtured a culture of excellence. Be ready to discuss specific situations where your influence made a difference.
✨Be Data Savvy
Since the role involves analytical skills, come prepared to discuss how you've used data to drive decisions in the past. Think about instances where you've conducted root cause analysis and how it led to improved outcomes. This will demonstrate your ability to interpret data effectively.
✨Communicate with Confidence
Practice articulating your thoughts clearly and respectfully. Since the role requires collaboration with various stakeholders, be ready to adapt your communication style. Show that you can engage with different teams and foster a positive working environment.