Parts Advisor in Holytown

Parts Advisor in Holytown

Holytown Full-Time 23000 - 31000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for parts queries and ensure smooth operations.
  • Company: Join Scania, a leader in the automotive industry with a supportive culture.
  • Benefits: Starting salary of £27,000, plus great perks like discounts and life insurance.
  • Why this job: Make a real impact by delivering top-notch service to customers.
  • Qualifications: Organised, customer-focused individuals ready to learn and grow.
  • Other info: Flexible interview dates and comprehensive training for career progression.

The predicted salary is between 23000 - 31000 £ per year.

We have an exciting opportunity for an organised and customer focused individual to join our Eurocentral branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.

Working Hours

Rotating shift pattern Monday - Friday
Week 1: 06:00 - 14:30 | Week 2: 15:00 - 23:30

Salary & Benefits

Salary starting from £27,000 per annum plus an excellent benefits package.

  • In-house training provided to support career progression
  • 28 days holiday + public holidays which increases with service
  • Competitive employer pension
  • Discounts on major retail outlets, including groceries
  • 4x basic salary life insurance
  • Eligibility to receive an annual ‘Company Success Payment’

Key Responsibilities

  • Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
  • Liaise with suppliers to ensure parts are ordered in line with operational needs.
  • Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
  • Assist in controlling optimum stock profile for the branch.
  • Proactively undertake and oversee stock checks.

If you are interested in this exciting opportunity, please apply today.

Interview & Next Steps

Interview Dates: Flexible Interview Dates Available

Next steps: If you like the sound of this position, please apply today. A member of the Scania Recruitment team will contact you to discuss your application. If you are successful at that stage, you will be invited to have a conversation with the hiring manager.

We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.

At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward.

We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.

Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.

Parts Advisor in Holytown employer: Scania Group

Scania is an exceptional employer that prioritises employee well-being and development, offering a competitive salary starting from £27,000 along with an impressive benefits package including a pension scheme, life insurance, and retail discounts. Our strong, inclusive work culture fosters personal growth through comprehensive training and career progression opportunities, ensuring every team member feels valued and empowered to contribute to our success.
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Contact Detail:

Scania Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Advisor in Holytown

✨Tip Number 1

Get to know the company! Research Scania and understand their values like CUSTOMER FIRST and TEAM SPIRIT. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to customer service and parts management. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.

✨Tip Number 3

Show off your skills! Bring examples of how you've built relationships with customers or handled parts queries in the past. Real-life stories can make a big impact and demonstrate your capability as a Parts Advisor.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the Scania family right from the start.

We think you need these skills to ace Parts Advisor in Holytown

Customer Service
Relationship Building
Communication Skills
Organisational Skills
Stock Management
Supplier Liaison
Attention to Detail
Problem-Solving Skills
Teamwork
Time Management
Adaptability
Proactive Approach

Some tips for your application 🫡

Show Your Customer Focus: As a Parts Advisor, you'll be the go-to person for customers. Make sure your application highlights any experience you have in customer service or building relationships. We want to see how you can deliver that first-class service!

Be Organised and Detail-Oriented: This role requires a knack for organisation and attention to detail. In your application, mention any relevant experience where you've managed stock or handled parts efficiently. We love candidates who can keep things running smoothly!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and values mentioned in the job description. We appreciate when candidates show they’ve done their homework.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team at Scania!

How to prepare for a job interview at Scania Group

✨Know Your Parts

Familiarise yourself with the types of parts relevant to the role. Understand common queries customers might have and be ready to discuss how you would handle them. This shows your enthusiasm and readiness to jump into the role.

✨Customer Service Focus

Prepare examples from your past experiences where you provided excellent customer service. Highlight how you built relationships and resolved issues, as this is key for a Parts Advisor. Be ready to demonstrate your communication skills!

✨Show Your Organisational Skills

Since the role involves managing stock and liaising with suppliers, think of ways you've successfully organised tasks or managed inventory in previous jobs. Share specific strategies you used to keep things running smoothly.

✨Embrace the Company Culture

Research Scania’s core values and think about how they resonate with you. Be prepared to discuss how you embody values like 'Customer First' and 'Team Spirit' in your work. This will show that you’re not just a fit for the role, but for the company too!

Parts Advisor in Holytown
Scania Group
Location: Holytown
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  • Parts Advisor in Holytown

    Holytown
    Full-Time
    23000 - 31000 £ / year (est.)
  • S

    Scania Group

    5000-10000
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