At a Glance
- Tasks: Manage customer accounts, resolve payment queries, and optimise processes for smooth operations.
- Company: Join Scania Financial Services, a supportive and collaborative workplace.
- Benefits: Starting salary of £29,000, hybrid working, enhanced parental leave, and 25 days annual leave.
- Other info: Enjoy comprehensive training, career progression, and a diverse, inclusive culture.
- Why this job: Be part of a friendly team that values collaboration and personal growth.
- Qualifications: Customer-focused, organised, and solutions-oriented with strong analytical skills.
The predicted salary is between 29000 - 29000 £ per year.
Salary: Starting from £29,000 plus an excellent benefits package
Location: Milton Keynes
Duration: 18 Month FTC
Employer: Scania Financial Services
Hybrid working
- Enhanced parental leave
- Eligibility to annual bonus scheme
- Access to a fantastic loan car scheme
- 25 days annual leave plus bank holidays
- Competitive pension
- 4× basic salary life assurance
Quote from Valene Brewing, Credit Control Manager: “Working in our Credit Control Team is a truly rewarding. The team is friendly, supportive, and focused on collaboration to get the job done. Regular communication and a positive atmosphere make learning the role easier, with everyone bringing unique strengths while working together to meet our goals. It’s a place where teamwork and support drive success!”
In this role you will:
- Proactively manage arrears, adhering to current policies and guidelines.
- Handle amendments, updates, and cancellations of direct debit mandates with precision and efficiency.
- Monitor and manage the rental portfolio workflow to maintain smooth operations.
- Address and resolve customer payment enquiries promptly and professionally.
- Implement and manage reschedules for live contracts in line with current guidelines.
- Process and action customer refunds accurately and within requested timeframes.
- Collaborate closely with internal departments and dealership partners to optimise processes and ensure operational efficiency.
- Prepare and deliver month-end reporting with clear, actionable insights.
- Drive continuous process improvement and participate in system testing for enhanced performance.
About you:
- Customer focussed – enthusiastic about delivering an exceptional service through pro‑active communication, both verbal and written.
- Organised – able to simultaneously track and progress multiple accounts.
- Team player – work as part of a team, supporting one another to ensure our customers receive a fantastic service.
- Solutions oriented – the desire to overcome hurdles and the ability to identify solutions.
- Analytical – possessing a keen eye for detail and a passion for ensuring accuracy.
If you’re interested in this role we’d love to hear from you.
Closing date: Next steps
If you like the sound of this position, please apply today. A member of the Scania Recruitment team will contact you to discuss your application. If you are successful at that stage, you will be invited to have a conversation with the hiring manager.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry‑leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation. We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs.
For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family‑friendly environment for everyone.
Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
Credit Controller employer: Scania Group
Scania Financial Services is an exceptional employer located in Milton Keynes, offering a supportive and collaborative work culture that prioritises teamwork and individual growth. With a comprehensive benefits package, including hybrid working options, enhanced parental leave, and a commitment to employee development, Scania fosters an inclusive environment where every colleague is valued and empowered to succeed. Join us to be part of a company that not only invests in your career but also champions diversity and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Scania Group.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Scania Group might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Scania Group will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Scania Group. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Scania Group confidence in your short-term commitment to the role.
How to prepare for a job interview at Scania Group
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Scania Group.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Scania Group that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
