At a Glance
- Tasks: Join us as a Parts Advisor, managing parts supply and customer queries daily.
- Company: SGB is a leading company in the automotive sector, focused on quality service.
- Benefits: Enjoy 25/28 days holiday, competitive pension, and discounts at major retailers.
- Why this job: Be part of a dynamic team, with in-house training and opportunities for career growth.
- Qualifications: No specific qualifications required; just bring your organisational skills and customer focus.
- Other info: Flexible working hours with overtime pay and a supportive recruitment process.
The predicted salary is between 29764 - 33764 £ per year.
Working Hours: Monday to Friday (07.00 - 17.00) plus one in three Saturdays (08.00 - 12.00) paid at OT.
Salary starting from £29,764 per annum plus an excellent benefits package.
- In-house training provided to support career progression
- 25/28 days holiday + public holidays which increases with service
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
We have an exciting opportunity for an organised and customer focussed individual to join our Swindon branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.
Key Responsibilities:
- Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
- Liaise with suppliers to ensure parts are ordered in line with operational needs.
- Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
- Assist in controlling optimum stock profile for the branch.
- Proactively undertake and oversee stock checks.
If you are interested in this exciting opportunity, please apply today.
Closing date: 13.07.25
Next steps:
- If you like the sound of this position, please apply today.
- A member of the Scania Recruitment team will contact you to discuss your application.
- If you are successful at that stage, you will be invited to have a conversation with the hiring manager.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Parts Advisor employer: Scania (Great Britain) Limited
Contact Detail:
Scania (Great Britain) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with Scania's products and services. Understanding the parts they offer and their specific applications will help you engage more effectively with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your customer service skills. As a Parts Advisor, you'll be the main point of contact for customers, so think of examples from your past experiences where you've gone above and beyond to assist customers.
✨Tip Number 3
Prepare to discuss your organisational skills. The role requires managing stock and ensuring timely parts supply, so be ready to share how you've successfully handled similar responsibilities in previous roles.
✨Tip Number 4
Network with current employees or industry professionals. Engaging with people who work at Scania or in similar roles can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Parts Advisor. Highlight your customer service skills and ability to manage parts supply efficiently in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job description. Emphasise any previous roles where you've built customer relationships or managed inventory.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills can contribute to the team at Scania Swindon.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is accurate and complete.
How to prepare for a job interview at Scania (Great Britain) Limited
✨Know Your Parts
Familiarise yourself with the types of parts relevant to the role. Understanding the products and services offered by the company will help you answer questions confidently and demonstrate your enthusiasm for the position.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. As a Parts Advisor, building relationships with customers is key, so showcasing your ability to communicate effectively and resolve issues will be beneficial.
✨Showcase Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. The role requires efficient parts supply and stock management, so demonstrating your organisational skills will make a strong impression.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This shows your genuine interest and helps you understand if the position aligns with your career goals. Consider asking about training opportunities or team dynamics.