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- Tasks: Join us as a Parts Advisor, managing parts supply and customer queries.
- Company: Scania GB is a leading provider in the automotive industry, known for innovation and quality.
- Benefits: Enjoy 25 days holiday, competitive pension, retail discounts, and in-house training.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to customer satisfaction.
- Qualifications: No specific qualifications required; just bring your enthusiasm and organisational skills.
- Other info: Flexible working hours with a rotating shift pattern and opportunities for career progression.
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Working Hours: Rotating Shift Pattern Monday – Friday 07:00 – 15.30 | 09:00 – 18:15, with alternate Saturday 08:00 – 13:00
Salary starting from £26,457 per annum plus an excellent benefits package, including:
- In-house training provided to support career progression
- 25 days holiday + public holidays which increases with service
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
We have an exciting opportunity for an organised and customer focussed individual to join our Boston branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.
Key Responsibilities:
- Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
- Liaise with suppliers to ensure parts are ordered in line with operational needs.
- Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
- Assist in controlling optimum stock profile for the branch.
- Proactively undertake and oversee stock checks.
If you are interested in this exciting opportunity, please apply today.
Closing date: 19/06/2025
Next steps:
- If you like the sound of this position, please apply today.
- A member of the Scania Recruitment team will contact you to discuss your application.
- If you are successful at that stage, you will be invited to have a conversation with the hiring manager.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Parts Advisor employer: Scania (Great Britain) Limited
Contact Detail:
Scania (Great Britain) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with Scania's products and services. Understanding the parts they offer and their specific applications will help you engage more effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Parts Advisor, building relationships with customers is key, so be prepared to share examples of how you've successfully managed customer queries or resolved issues in the past.
✨Tip Number 3
Show your organisational skills by discussing any experience you have with inventory management or stock control. Being able to demonstrate your ability to manage stock efficiently will set you apart from other candidates.
✨Tip Number 4
Prepare questions for the hiring manager that show your interest in the role and the company. Asking about team dynamics or opportunities for career progression can demonstrate your enthusiasm and commitment to growing within Scania.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Parts Advisor position. Tailor your application to highlight relevant experience and skills that align with these responsibilities.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and parts management. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet customer needs.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your customer service skills and any experience you have with parts supply or inventory management. Make sure to explain why you would be a great fit for Scania.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Parts Advisor role.
How to prepare for a job interview at Scania (Great Britain) Limited
✨Know Your Parts
Familiarise yourself with the types of parts Scania deals with. Understanding the products will help you answer questions confidently and demonstrate your knowledge during the interview.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. As a Parts Advisor, building relationships with customers is key, so showcasing your interpersonal skills will be crucial.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and tasks effectively. The role requires efficient parts supply and stock management, so highlighting your organisational abilities will set you apart.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you understand if it's the right fit for you.
