Parts Advisor

Parts Advisor

Thirsk Full-Time 29962 £ / year No home office possible
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At a Glance

  • Tasks: Join us as a Parts Advisor, managing customer queries and ensuring efficient parts supply.
  • Company: Scania GB is a leading provider in the automotive industry, known for innovation and quality.
  • Benefits: Enjoy up to £28,392 salary, 25 days holiday, discounts, and in-house training for career growth.
  • Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in operations.
  • Qualifications: No specific qualifications required; just bring your organisational skills and customer focus.
  • Other info: Flexible shifts and a supportive environment await you at our Thirsk branch.

Scania GB

Increase your chances of an interview by reading the following overview of this role before making an application.

Parts Advisor – Thirsk

Working Hours: Rotating Shift Pattern Monday – Friday Week 1: 07:00 – 15:30 | Week 2: 10:30 – 19:00 | Alternate Saturday\’s 07:00 – 13:00.

Salary up to £33,072 per annum plus an excellent benefits package.

In-house training provided to support career progression
25 days holiday + public holidays which increases with service
Competitive employer pension
Discounts on major retail outlets, including groceries
4x basic salary life insurance
Eligibility to receive an annual ‘Company Success Payment’

We have an exciting opportunity for an organised and customer focussed individual to join our Thirsk branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.

Key Responsibilities:

Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
Liaise with suppliers to ensure parts are ordered in line with operational needs.
Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
Assist in controlling optimum stock profile for the branch.
Proactively undertake and oversee stock checks.

If you are interested in this exciting opportunity, please apply today.

Closing date: 18/12/2025

Please note, the closing date for this role is subject to change pending volume of applications.

Interview Date : Flexible Interview Dates Available

Next steps:

If you like the sound of this position, please apply today.
A member of the Scania Recruitment team will contact you to discuss your application.
If you are successful at that stage, you will be invited to have a conversation with the hiring manager. xiskglj

We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you

Parts Advisor employer: Scania (Great Britain) Limited

Scania GB is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With comprehensive in-house training, competitive benefits including generous holiday allowances, and a focus on teamwork within the Thirsk branch, employees can thrive in a dynamic environment while enjoying discounts on major retail outlets and a robust pension scheme.
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Contact Detail:

Scania (Great Britain) Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Advisor

✨Tip Number 1

Familiarise yourself with Scania's products and services. Understanding the parts and their applications will help you engage more effectively during conversations with the hiring manager.

✨Tip Number 2

Prepare to discuss your customer service experience in detail. Highlight specific examples where you've successfully resolved issues or built strong relationships, as this is crucial for a Parts Advisor role.

✨Tip Number 3

Show your organisational skills by discussing any relevant experience with stock management or inventory control. Being able to demonstrate your ability to manage stock efficiently will set you apart.

✨Tip Number 4

Be ready to showcase your communication skills. As a Parts Advisor, you'll need to liaise with both customers and suppliers, so practice articulating your thoughts clearly and confidently.

We think you need these skills to ace Parts Advisor

Customer Service Skills
Communication Skills
Organisational Skills
Attention to Detail
Inventory Management
Supplier Liaison
Problem-Solving Skills
Time Management
Teamwork
Proactive Approach
Technical Knowledge of Parts
Documentation Skills
Stock Control
Relationship Building

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Parts Advisor position. Tailor your application to highlight relevant experience and skills that align with these responsibilities.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and parts management. Use bullet points for clarity and include specific achievements that demonstrate your ability to excel in this role.

Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Highlight your customer-focused approach and any experience you have in building relationships with clients or managing stock effectively.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Parts Advisor role.

How to prepare for a job interview at Scania (Great Britain) Limited

✨Know Your Parts

Familiarise yourself with the types of parts Scania deals with. Understanding the products will help you answer questions confidently and demonstrate your knowledge during the interview.

✨Customer Service Focus

Prepare examples of how you've provided excellent customer service in the past. This role is all about building relationships, so showcasing your ability to communicate effectively will be key.

✨Demonstrate Organisational Skills

Be ready to discuss how you manage your time and tasks. As a Parts Advisor, you'll need to juggle multiple responsibilities, so showing that you can stay organised under pressure will impress the hiring manager.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you understand if it's the right fit for you.

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