Customer Service Advisor - Training in Newcastle upon Tyne

Customer Service Advisor - Training in Newcastle upon Tyne

Newcastle upon Tyne Full-Time On-site
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Customer Service Advisor - Newcastle Working Hours: Monday to Friday - Week 1 : 07:00 - 15:30, Week 2: 09:30 - 18:00 + 1 in 2 Saturdays 07:00 - 12:00 (OT) From Β£27,200, plus an excellent benefits package, including: ~ In-house training provided to support career progression ~25 days holiday + public holidays which increases with service ~ Competitive employer pension ~ Discounts on major retail outlets, including groceries ~4x basic salary life insurance ~ As a Customer Service Advisor, you will be at the forefront of customer interaction, and your responsibilities will include building relationships with new and existing customers, coordinating routine servicing, repairs and maintenance, handling queries and raising invoices for work carried out, whilst always keeping our customers up to date. You will have a real passion for delivering a first-class service and an organised approach to your work. Meet and greet all customers on arrival in a professional and friendly manner. Check account detail, available credit and obtain relevant authorisation.

Customer Service Advisor - Training in Newcastle upon Tyne employer: Scania (Great Britain) Limited

Scania (Great Britain) Limited is an exceptional employer, offering a dynamic work culture that prioritises safety and innovation in the rapidly evolving electric vehicle sector. With a strong focus on employee development, you will have access to continuous training and growth opportunities while working remotely from Milton Keynes, allowing for a balanced work-life integration. Join us to be part of a forward-thinking team dedicated to enhancing electrical safety and EV readiness across the UK network.

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Contact Details:

Scania (Great Britain) Limited Recruitment Team