At a Glance
- Tasks: Greet customers, manage admin tasks, and coordinate work efficiently.
- Company: Join SCANIA, a leading name in the automotive industry.
- Benefits: Enjoy 28 days holiday, competitive salary, and discounts at major retailers.
- Other info: Fixed term contract with potential for growth and development.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26500 - 26500 £ per year.
SCANIA (GREAT BRITAIN) LIMITED is seeking a Customer Service Advisor based in Falkirk. This fixed term contract lasts for 12 months with working hours Monday to Friday, and including some Saturdays.
The role involves:
- Greeting customers
- Managing administrative tasks
- Coordinating work efficiently
Salary starts from £26,500 with benefits including in-house training, 28 days of holiday, a competitive pension, and discounts at major retailers.
Closing date for applications is 06/06/2026.
Client Services & Scheduling Advisor (12-Month FTC) in Falkirk employer: Scania (Great Britain) Limited
SCANIA (GREAT BRITAIN) LIMITED is an excellent employer that prioritises employee well-being and professional development. With a supportive work culture in Falkirk, employees benefit from comprehensive in-house training, generous holiday allowances, and a competitive pension scheme, making it a rewarding place to build a career in customer service.
Contact Details:
Scania (Great Britain) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Services & Scheduling Advisor (12-Month FTC) in Falkirk
✨Tip Number 1
Make sure you research SCANIA and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role involves greeting customers and managing tasks, think of scenarios where you can demonstrate your problem-solving abilities and how you handle difficult situations.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what SCANIA looks for in a candidate and might even give you a heads-up about the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that Client Services & Scheduling Advisor role.
We think you need these skills to ace Client Services & Scheduling Advisor (12-Month FTC) in Falkirk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Services & Scheduling Advisor role. Highlight any relevant experience in customer service and administrative tasks, as this will show us you’re a great fit for the position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to work with SCANIA and how your skills align with the job description. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills:Since the role involves greeting customers and coordinating work, make sure to demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll be able to keep track of your application status. Don’t miss out on this opportunity!
How to prepare for a job interview at Scania (Great Britain) Limited
✨Know the Company Inside Out
Before your interview, take some time to research SCANIA (GREAT BRITAIN) LIMITED. Understand their values, mission, and the specifics of the role you're applying for. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Client Services & Scheduling Advisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Highlight your communication skills and ability to manage administrative tasks efficiently.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or what a typical day looks like in this role. This shows that you're engaged and serious about the position.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Even if the company has a casual dress code, it's better to err on the side of professionalism for your first meeting. It shows respect and seriousness about the opportunity.
