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- Tasks: Join us as a Parts Advisor, managing parts supply and customer queries daily.
- Company: Scania is a leading global company dedicated to exceptional products and services.
- Benefits: Enjoy 25/28 days holiday, competitive pension, life insurance, and retail discounts.
- Why this job: Be part of a supportive culture that values diversity and career progression.
- Qualifications: No specific qualifications required; just bring your organisational skills and customer focus.
- Other info: Flexible working options and comprehensive training provided for career growth.
The predicted salary is between 29764 - 33764 £ per year.
Parts Advisor – Scania Swindon
Working Hours: Monday to Friday (07.00 – 17.00) plus one in three saturdays (08.00 – 12.00) paid at OT
Salary starting from £29,764 per annum plus an excellent benefits package.
- In-house training provided to support career progression
- 25/28 days holiday + public holidays which increases with service
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
We have an exciting opportunity for an organised and customer focussed individual to join our Swindon branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.
Key Responsibilities
- Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
- Liaise with suppliers to ensure parts are ordered in line with operational needs.
- Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
- Assist in controlling optimum stock profile for the branch.
- Proactively undertake and oversee stock checks.
If you are interested in this exciting opportunity, please apply today.
Closing date: 13.07.25
Next Steps
- If you like the sound of this position, please apply today.
- A member of the Scania Recruitment team will contact you to discuss your application.
- If you are successful at that stage, you will be invited to have a conversation with the hiring manager.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.
We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
Requisition ID: 18899
Number of Openings: 1.0
Part-time / Full-time: Full-time
Permanent / Temporary: Permanent
Country/Region: GB
Location(s):
Swindon, GB, SN3 5PA
Required Travel: 0%
Workplace: On-site #J-18808-Ljbffr
Parts Advisor employer: Scania careers
Contact Detail:
Scania careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with Scania's products and services. Understanding the parts and their applications will help you engage with customers more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations with the recruitment team. As a Parts Advisor, building relationships and providing excellent service is key, so be ready to share examples of how you've excelled in these areas.
✨Tip Number 3
Prepare to discuss your organisational skills and experience with stock management. Being able to manage inventory efficiently is crucial for this role, so think of specific instances where you've successfully handled stock control.
✨Tip Number 4
Show enthusiasm for ongoing training and career progression. Scania values development, so express your eagerness to learn and grow within the company, which can set you apart from other candidates.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and required skills for the Parts Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and parts management. Use bullet points for clarity and include specific achievements that demonstrate your capabilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Scania that appeal to you, such as their commitment to employee development and diversity. Make sure to connect your skills to the job requirements.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Parts Advisor role.
How to prepare for a job interview at Scania careers
✨Know the Company Values
Familiarise yourself with Scania's core values: Customer First, Respect, Elimination of Waste, Responsibility, and Team Spirit. Be prepared to discuss how you embody these values in your work and how they align with your personal ethos.
✨Demonstrate Customer Focus
As a Parts Advisor, customer service is key. Prepare examples from your past experiences where you successfully managed customer queries or built strong relationships. Highlight your proactive approach to keeping customers informed.
✨Showcase Organisational Skills
The role requires excellent organisational skills. Be ready to discuss how you manage your time and tasks effectively, especially when it comes to stock management and liaising with suppliers.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics at Scania. This shows your genuine interest in the position and helps you assess if the company culture aligns with your expectations.
