Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Parts Advisor, you'll manage parts supply and customer queries efficiently.
- Company: Join Scania, a leader in motor vehicle manufacturing with a strong commitment to employee development.
- Benefits: Enjoy 25 days holiday, competitive pension, life insurance, and discounts on major retailers.
- Why this job: Be part of a supportive culture that values diversity and offers career progression opportunities.
- Qualifications: No specific qualifications required; just bring your organisational skills and customer focus.
- Other info: Flexible working options and comprehensive training provided for personal and professional growth.
The predicted salary is between 22400 - 28800 £ per year.
Working Hours: Rotating shift pattern Monday – Friday 06:00 – 14:30 | 14:00 – 22:00 | 1 in 5 Saturdays required.
Salary starting from £26,457 per annum plus an excellent benefits package.
- In-house training provided to support career progression
- 25 days holiday + public holidays which increases with service
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
We have an exciting opportunity for an organised and customer focussed individual to join our Avonmouth branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.
Key Responsibilities
- Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
- Liaise with suppliers to ensure parts are ordered in line with operational needs.
- Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
- Assist in controlling optimum stock profile for the branch.
- Proactively undertake and oversee stock checks.
If you are interested in this exciting opportunity, please apply today.
Closing date: 18/07/2025
Next Steps
If you like the sound of this position, please apply today. A member of the Scania Recruitment team will contact you to discuss your application. If you are successful at that stage, you will be invited to have a conversation with the hiring manager.
We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.
Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.
We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
Parts Advisor employer: Scania careers
Contact Detail:
Scania careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the automotive parts industry. Understanding common parts, their functions, and how they relate to customer needs will help you stand out during conversations with the hiring manager.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've successfully handled customer queries or complaints in the past. This will show that you can deliver the first-class service they are looking for.
✨Tip Number 3
Network with current employees or others in the industry. Engaging with them can provide insights into the company culture and expectations, which you can leverage during your interview.
✨Tip Number 4
Be ready to discuss your organisational skills and how you manage stock levels. Prepare to share any relevant experiences where you’ve successfully maintained inventory or improved stock management processes.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Parts Advisor. Highlight your customer service skills and ability to manage parts supply efficiently in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job description. Emphasise any previous roles where you managed inventory or provided customer support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have successfully built relationships with customers or handled parts management in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Parts Advisor role.
How to prepare for a job interview at Scania careers
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Parts Advisor. Familiarise yourself with parts supply processes, customer service expectations, and stock management. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Customer Service Skills
As a Parts Advisor, you'll be the main point of contact for customers. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to build relationships and keep customers informed about their queries.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. Be ready to discuss how you manage your time and prioritise tasks, especially when dealing with multiple customer requests or stock checks. Mention any tools or methods you use to stay organised.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the hiring manager about the company culture, training opportunities, and team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
