At a Glance
- Tasks: Lead retail operations, drive sales, and develop high-performing teams.
- Company: Join a world-class brand in a collaborative retail environment.
- Benefits: Competitive salary, health care, flexible spending, and paid time off.
- Other info: Opportunities for leadership development and career growth.
- Why this job: Make a real impact on customer experience and store success.
- Qualifications: 2 years of management experience and strong communication skills.
The predicted salary is between 24750 - 30250 £ per year.
Location: Newport, KY
Working hours: Full-time
Work model: On-site
Contract type / duration: Permanent
Are you a retail leader who thrives on delivering exceptional customer experience and driving business results? As our new Assistant General Manager, you will support store operations, develop high-performing teams, and help grow one of our world-class brands. You will work closely with the General Manager and retail associates to achieve commercial objectives while maintaining outstanding service standards.
What your day will look like:
- Drive store performance by supporting sales, profit, and business development goals.
- Coach, develop, and hold retail team members accountable for customer service, merchandising, and product knowledge standards.
- Oversee day-to-day store operations, including scheduling, labor management, and operational efficiency.
- Monitor store systems and facilities to ensure safe and effective operation.
- Track progress against store objectives and collaborate with the General Manager on continuous improvement initiatives.
- Support bar operations and provide hands-on customer engagement throughout the store when required.
What you'll bring:
- Minimum 2 years of management experience, preferably in a retail environment.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Word, Excel, and PowerPoint; experience with Microsoft Dynamics AX is an advantage.
- Ability to analyze data, manage priorities, and coordinate store operations effectively.
- Strong organizational, leadership, and team motivation skills.
- Knowledge of cigars or the cigar industry is an advantage but not required.
Working at STG & What to expect:
Working for one of our world-class brands means being part of a collaborative environment where people from diverse backgrounds come together around products they are proud of. In this role, you will have opportunities to develop your leadership capabilities, contribute to commercial success, and make a meaningful impact on the customer experience. We value our employees and in addition to our competitive salaries, we offer a competitive benefit package to our talented team members including:
- Comprehensive Health Care, Vision & Dental Plan
- Flexible Spending Account
- Disability Plans
- Basic & Supplemental Life Insurance
- Additional Supplemental Benefits
- Paid Vacation, Paid Time Off (PTO) days, Holidays
- 401(k) Retirement Saving Plan including a generous Company match
Ready to be part of something bigger? Apply now and discover much more.
Our recruitment process:
- Recruiter screen
- Interview with the hiring team
- Assessment, case study, or work sample (if relevant)
- Final interview with leadership or key stakeholders
Scandinavian Tobacco Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.
Assistant General Manager - Newport, KY employer: Scandinavian Tobacco Group
Join our dynamic Sales Operations team as a Student Sales Ops Analyst and immerse yourself in a vibrant, fast-paced consumer goods environment. We pride ourselves on fostering a collaborative work culture that encourages personal growth and development, offering you the chance to gain invaluable hands-on experience while making a real impact on business performance. With a supportive onboarding process and ongoing mentoring, this role is perfect for those looking to kickstart their career in a meaningful way.
Contact Details:
Scandinavian Tobacco Group Recruitment Team
