Product Engineer, UK

We're Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day. We're doing diagnostics differently, with a portfolio of brands tailored to both patients and providers, all backed by our world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers.

We're looking for a Product Engineer at an exciting time – our B2B platform is expanding rapidly across insurance, medicolegal and consultant verticals, we're now offering 10+ modalities, and working with 200+ UK imaging centres. We've raised a total of £70m in VC funding, reached profitability, and have a 100%+ yearly growth trajectory.

What You Will Be Getting Involved In

• Owning product development projects end-to-end: from problem discovery and collaborative solution design, through to implementation, launch, and iteration based on user feedback.
• Integrating effectively with the Growth, Partnerships and Operations teams when working on projects with them, understanding the challenges and opportunities they are facing.
• Building relationships across the Design, Product, Data, and Finance teams, too, to support your delivery of high-quality work that solves business problems.
• Consistently improving your understanding of patient and partner needs, pain points, and context, and translating that into thoughtful technical solutions.
• Building, shipping, and iterating quickly, balancing speed, quality, and long-term maintainability.
• Making pragmatic technical decisions and trade-offs in the service of customer and business value as you contribute to our Ruby on Rails application codebases.
• Using data, metrics, and qualitative feedback to evaluate whether the feature we shipped is actually working for our patients, partners and internal teams.
• Improving our codebase, tooling, and processes so the team can move faster and more safely over time.
• Contributing to a strong engineering culture by sharing knowledge, giving constructive feedback, and helping others succeed.

This role is hands-on, collaborative, and impact-driven. You'll be expected to play offence, spotting opportunities as well as responding to requests.

The Top 5 Things We Want You To Achieve In Your First Year

• You've taken clear ownership of meaningful parts of the product – you can point to features or systems you've led end-to-end, and explain the customer problem they solved, the trade-offs you made, and the impact they had.
• You consistently build with customer value in mind – you demonstrate strong product judgement: asking why, challenging assumptions, and keeping user needs front and centre in technical decisions.
• You ship, learn, and iterate effectively – you favour progress over perfection, ship early when appropriate, and use feedback and data to refine your work rather than defending first attempts.
• You are a trusted, collaborative teammate – you communicate clearly, challenge directly but respectfully, and contribute to an environment where people feel supported and accountable.
• You are growing and helping others grow at the same time – you actively seek feedback, expand your understanding of the business and domain, share what you learn, and avoid becoming a single point of failure.

What You Might Bring To The Table

You don't need to tick all the boxes to apply for this role. Whether it's your first role or your fifth role, we believe everyone can add value, learn, and grow. However, these might be some of the ways you are currently adding value:

• Experience building and shipping software in a production environment, with a focus on solving real problems for people using Ruby, JavaScript/TypeScript, and the Ruby on Rails framework.
• A product mindset: curiosity about the people using the software you create, comfort with ambiguity, and a desire to understand the why, not just the what.
• Strong fundamentals in software engineering, with an appreciation for code quality, testing, and maintainability.
• Comfort making trade-offs between speed, scope, and technical complexity.
• A bias for action: you move things forward, take responsibility, and don't get stuck in analysis paralysis.
• Clear, direct communication, and the ability to give and receive constructive feedback.
• A growth mindset: you're curious, reflective, and willing to unlearn approaches that no longer serve the team or the product.

We value potential, judgement, and alignment with our values as much as (if not more than) specific tools or technologies.

How We Will Interview You

• Introductory call/interview with Rhea, our People and Talent Partner. The call is usually via telephone and will last around 30 minutes.
• Should it feel like there is an initial fit for all, we will invite you to a 45-minute video call with the hiring manager. This is a more structured interview that will deep-dive into the role and technical needs.
• All of our roles will have a small assessment stage. This might be in person, a take-home assessment or further video calls. Length varies, but we're mindful of your time and try to keep it as simple as possible.
• Meet the founders and/or other team members. Again, length varies depending on how many people are involved and whether it's in person or via video call.
• Offer!

Benefits

• Salary range of £65,000 – £75,000.
• Statutory pension.
• Healthcare plan.
• All the equipment needed for you to do your role effectively.
• Flexible working.
• Hybrid working options.
• Personal Development budgets.
• 28 days annual leave plus bank holidays.
• Wellness budget to spend via a partner platform.
• Access to talking therapy.
• Inclusive policies designed by our team, for our team.

Diversity at SCAN.COM

Scan.com is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees, and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences. We are opposed to all forms of unlawful treatment and discrimination. Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.