Network Partnerships Manager, UK in London

We’re Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day. We are doing diagnostics differently, with solutions tailored to both patients and providers, all backed by our technology and world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers.

Reporting to the Head of Network, the Network Partnerships Manager, UK role will be responsible for supporting the ongoing account management of our network of imaging suppliers. It involves identifying and onboarding new imaging suppliers to expand our national coverage. Additionally, the role will work closely with internal stakeholders from multiple departments to improve existing processes and introduce new products to the market. As an early-stage business, you can expect your role to develop over time. However, some of the types of things you could be getting involved in are:

• Supporting the Head of Network in expanding the network’s breadth, depth, and quality.
• Manage existing imaging suppliers by conducting review meetings, implementing account development initiatives, and producing management information (MI) for key performance indicators (KPIs).
• To grow the network, the focus will be on identifying and generating leads, negotiating with imaging suppliers, and onboarding them.
• Taking ownership of the end-to-end onboarding process for new imaging suppliers.
• Ownership of the website administration portal to ensure imaging supplier portals and pricing are accurately displayed on the Scan.com website.
• Working closely with the marketing team to analyse data and trends to identify demand areas.
• Working collaboratively with our operations team to implement and develop pathways and processes to enhance the patient journey.
• Working collaboratively with our product team to create new services in partnership with our imaging suppliers to enhance Scan.com’s offering.
• Lead on sales and development of new products to current partners, building upon partnerships and driving growth of accounts.
• Understanding of partner challenges/requirements and provide solutions through expanding of services with current partners and exploring different revenue streams.
• Proactive communication both with internal and external stakeholders.

The top 5 things we want you to achieve in your first year are:

• Established strong relationships with key external stakeholders within your portfolio of imaging suppliers.
• Successfully onboarded new suppliers to the Scan.com network.
• Become a trusted member of the broader business through collaborative work across ops, finance and growth.
• Bring innovative ideas and deliver positive change to internal processes.
• Positively represented Scan.com externally through site visits and networking events.

You don’t need to tick all the boxes to apply for this role. Whether it’s your first role or your fifth role, we believe everyone can add value and that everyone should want to learn. However, these might be some of the ways you are currently adding value:

• Relationship builder: you’ve got experience in managing partners and are confident coordinating internal teams and external stakeholders with ease.
• Tech Literacy: you are proficient in managing data within contract management systems and Google Workspace.
• Service delivery: you want to deliver an amazing patient journey and have the passion to improve flows where you can see opportunities for us to raise the bar.
• Sales and Negotiation Skills: you are comfortable selling new products, up-selling to partners and negotiating contracts. You understand the nuances of sales in a complex healthcare environment.
• Project Management Mindset: you can juggle a large, complex portfolio of accounts without letting the small details (or the big deadlines) slip.

We try to keep our interview process short, and as a small business, we can move through the stages quickly. Due to availability, there may be a change to the order of the interview process, but generally speaking, this is what you can expect:

• Introductory call/interview with the Senior Talent Partner. The call is usually via telephone (video if based in the US) and will last around 30 minutes.
• If there is an initial fit, we will invite you to a video call with the hiring manager for around 45 minutes. This is a more structured interview and will deep dive into the role and technical needs.
• All roles have a small assessment stage. This might be in person, a take-home assessment or further video calls. Length varies, but we are mindful that you will have your own work to do and, therefore, try to keep it as simple as possible.
• Meet the founders and/or other team members. Length varies depending on how many people and whether in person or via video call.
• Offer!

Scan.com is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees, and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences. We are opposed to all forms of unlawful treatment and discrimination. Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.