Scamp & Dude is looking for a dynamic and detail-oriented Ecommerce Assistant to join our Digital & Performance Marketing team. This is a super exciting role with a range of opportunities and responsibilities, supporting the day-to-day operations and continual elevation of our direct-to-consumer online presence. If you're passionate about joining a purposeful, fun-led fashion business and have a drive for digital excellence, we'd love to hear from you.
The role operates on a hybrid working model — 2 days per week at our Head Office in Marlow, with the rest of the week working from home.
What You'll Be Doing
- Support the day-to-day running of the website, ensuring a seamless online shopping and user experience
- Conduct daily site checks, identifying and resolving any onsite issues promptly and efficiently
- Run continuous checks to ensure product order aligns with New In, Bestsellers and trend-led products, whilst also ensuring the website is up to date with seasonal imagery
- Identify strategic merchandising opportunities to increase conversion and keep the front end looking its best
- Support the Ecommerce Manager on AI campaigns
- Contribute to the delivery of the ecommerce product lifecycle — managing the data and assets needed to build and launch seasonal product catalogues
- Managing the product upload process — cataloguing products, managing descriptions and ensuring accurate product information ahead of launch deadlines
- Supporting with the product upload on our marketplace platforms
- Support with our LIVE shopping streaming across our website and social platforms, which would involve occasional weekday evening support in the Marlow office
- Work with the Ecommerce Manager to elevate product and website information through organic SEO
- Create visually appealing product rankings to showcase our collections online and drive engagement and conversion
- Support collaborations and special projects, ensuring seamless execution in line with the brand's image
- Support the execution of commercial communications, including the newsletter lifecycle and product pushes
- Support the wider teams with preparation and sample organisation for campaign shoots
- Manage ecommerce samples — working closely with Buying to ensure samples arrive and are shot by our external photographer ahead of launch
- Organise and maintain asset folders and archives, and handle back-end upkeep and admin
- Work with the Ecommerce Manager and Customer Support team on customer enquiries, maintaining a high standard of service and upholding brand policies
- Build strong relationships with internal teams and external agencies and suppliers to keep our online presence cohesive and deliver projects on time
Who We're Looking For
- Experience in a similar role, ideally within a high-end retail or wholesale fashion environment, with a deep understanding of the luxury market
- Confidence using content management systems and an understanding of ecommerce website operations — Shopify experience is ideal
- Proficiency in Microsoft Office, including Excel and PowerPoint, plus some knowledge of Adobe Photoshop for resizing product shots
- Exceptional organisational and time management skills, with the ability to juggle multiple projects and consistently meet deadlines in a fast-paced environment
- A meticulous, detail-oriented approach to everything you deliver
- A collaborative, open approach and the ability to build strong working relationships with internal and external stakeholders
- A real interest in all things fashion and ecommerce, keeping up to date with industry trends
- A curious mind — always looking for improvements and happy to ask questions
- Someone who wants to learn, develop their skills and be part of a growing team with ambitious goals — while having fun achieving them
What We Offer
- A collaborative and creative workplace culture
- Pension auto-enrolment (after probation period)
- Hybrid and flexible working
- Access to our wellbeing programme
- Training that includes social and environmental issues relevant to our company mission
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Ecommerce Assistant in Marlow employer: SCAMP & DUDE
At Scamp & Dude, we pride ourselves on fostering a vibrant and supportive work environment where every team member feels valued and empowered. As a Store Supervisor at our Clarks Village Outlet, you'll not only lead a passionate team but also contribute to a brand that prioritises purpose and community engagement. With benefits like pension auto-enrolment, life assurance, and a dedicated support service, we ensure our employees thrive both personally and professionally in a culture that feels like family.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Assistant in Marlow
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like SCAMP & DUDE are looking for when hiring for a Ecommerce Assistant.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to SCAMP & DUDE for the Ecommerce Assistant, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at SCAMP & DUDE as a Ecommerce Assistant, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out SCAMP & DUDE’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Assistant.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at SCAMP & DUDE, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with SCAMP & DUDE's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at SCAMP & DUDE. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at SCAMP & DUDE
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that SCAMP & DUDE uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at SCAMP & DUDE. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
