Payroll Specialist (Birmingham)

CoAdvantage is a leading human resource solutions provider for small to mid-sized companies. We are HR experts who partner with small businesses nationwide to administer payroll, benefits, workers' compensation and core HR management.

Position Summary: The Payroll Specialist is an essential internal office position that utilizes payroll system software in order to compile all aspects of payroll data, including but not limited to reconciliation and preparation of payroll reports/forms. Provide customer service in all aspects of payroll related issues.

Job Requirements:

• Responsible for the administration and compliance of payroll issues.
• Provides client and employee services to support external clients’ employees with payroll questions.
• Responsible for complying with government regulations relative to payroll processing.
• Responsible for auditing all aspects of payroll, benefits and employee data to ensure accuracy.
• Set up deductions as required by client/payroll.
• Update worksite employee records as needed.
• Responsible for compiling reports as requested by client(s).
• Able to process high volume and client payroll.
• Performs other duties as assigned to include special projects.
• Ability to work with internal and external clients on relationship building.
• Responsible for answering main phone line/clients inquiries (email and phone) as needed.
• Handle CRM toll tickets and cases.
• Regular attendance within normal business hours is required.

Required Skills and Experience:

• 2 years minimum high-volume payroll experience.
• Understanding of payroll laws and multi-state payroll laws, rules of over-time, etc.
• The position requires strong clerical skills with good verbal and written communication.
• Must have strong attention to detail.
• Ability to work accurately and quickly under company deadlines.
• Ability to deal with clients and employees in an efficient and professional manner.
• Applicant must possess the ability to evaluate situations and provide expedient resolutions.
• Communication skills – ability to express ideas clearly and concisely, in writing and verbally.
• Interpersonal skills – cooperative, courteous, flexible and good natured.
• Effective work skills – conscientious, persistent, resourceful, productive and active.
• Experience using large ERP systems preferred.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) required.
• High School diploma or general education degree (GED).
• CPP or FPC Certification Preferred.