Client Operations Specialist /
Customer Service Administrator
??
Ware, Hertfordshire ??
£30,000 + Benefits ??
Full-time | Monday–Friday ??
Onsite initially, with hybrid working expected once settled into the role
We're hiring for a growing technology services business looking for an organised, personable
Client Operations Specialist
to become a key point of contact for customers, suppliers and internal teams.
This is a varied position where you'll support multiple departments and help keep everything running smoothly – from handling customer enquiries through to coordinating installations, equipment and service requests.
What you'll be doing: • Acting as a first point of contact for customers via
phone and email • Handling customer enquiries and making sure issues are followed through to resolution • Coordinating
engineer visits, installations, collections and equipment movements • Liaising with customers, suppliers and different internal departments • Managing shared inboxes and keeping customer information and records up to date • Supporting new customer onboarding and processing new orders/deals • Ordering equipment, parts and consumables • Providing general administrative and operational support across the business
What we're looking for: • Around
1–2 years' experience
within customer service, administration or another phone-based role • Confident and professional communication skills – both over the phone and via email • Strong organisation and attention to detail • Someone comfortable managing several tasks at the same time • Friendly, proactive and happy speaking with customers, suppliers and colleagues • Good Microsoft Office skills, particularly
Excel and Word • CRM or database experience would be beneficial
Why join? • £30k salary + Benefits • Varied role with exposure across customer service, operations, sales, finance and technology • Career development and progression opportunities • Supportive, established and growing business • Hybrid working expected once you're fully up and running
??
Interviews are taking place next week , so we're looking to speak with suitable candidates quickly. TPBN1_UKTJ
Client Operations Specialist in Watford employer: SCALERS GROUP LIMITED
Scalers Group is an excellent employer for those seeking a dynamic and rewarding career in business management. With a strong focus on employee growth, we offer comprehensive training and development opportunities, fostering a collaborative work culture that values innovation and initiative. Located in a vibrant area, our team enjoys a supportive environment where success is celebrated, and every contribution is recognised.
