At a Glance
- Tasks: Lead the design of innovative patient care products from concept to production.
- Company: Fast-growing eCommerce company focused on enhancing patient and caregiver lives.
- Benefits: Remote work, competitive pay, bonuses, and annual company trips.
- Other info: Join a passionate team dedicated to customer satisfaction and product excellence.
- Why this job: Make a real impact in healthcare with your design skills and creativity.
- Qualifications: 3+ years in Industrial/Product Design, experience with consumer medical products.
The predicted salary is between 60000 - 80000 £ per year.
Our client is a fast-growing eCommerce company in the Patient Care space with a large presence in the Home Medical Equipment (HME) and Durable Medical Equipment (DME) niche. They are seeking a highly experienced professional to fill an immediate full-time remote Senior Product Designer/Industrial Designer opening. As the Senior Product Designer/Industrial Designer, you will lead the design and development of next-generation patient care products - from concept through production - translating caregiver feedback, customer reviews, and competitive insights into profitable, manufacturable solutions with exceptional ergonomics, usability, and functional detail.
About the company: The company is a purpose-driven provider of Patient Care products dedicated to enhancing the lives of patients and caregivers. With thousands of positive reviews and a passionate, diverse team from around the globe, the company prides itself on creating products that are not only well-designed but genuinely useful. Customer obsession is a guiding principle that shapes the company's strategy, culture, and decisions. The company's mission is centered on improving well-being through meticulous attention to detail and continuous listening to customer feedback, ensuring that its solutions meet real caregiving needs. Its vision is to empower patients and caregivers with innovative products that improve quality of life. The company also values caring customer service, professional growth, work-life balance, and a supportive environment where team members can thrive and contribute to meaningful product impact.
This is a Full-Time | Fully Remote position reporting to the Project Manager.
Key Responsibilities:
- Lead the end-to-end design process from concept development to production-ready solutions, ensuring all designs go through rigorous DFM (Design for Manufacturing) and DFA (Design for Assembly) analysis.
- Translate internal product briefs, caregiver feedback, VOC data, and customer reviews into innovative, user-centered product concepts.
- Apply deep materials knowledge to select the most suitable materials that balance aesthetic with structural durability and cost-efficiency.
- Create advanced CAD models and detailed technical design and engineering documentation, utilizing FEA (Finite Element Analysis) and structural simulations to validate mechanical integrity and performance before prototyping.
- Design and validate mockups, prototypes, and functional test samples.
- Collaborate closely with engineers, sourcing partners, and marketing to balance creativity with cost targets, supplier capabilities, and timelines.
- Optimize design-to-prototype cycle times and improve design efficiency.
- Maintain high standards of manufacturability, functional performance, and customer satisfaction (targeting 4.5+ product ratings).
- Communicate effectively with international manufacturing partners, including Asian/China suppliers.
Expected Outcomes:
- Deliver 4–6 fully engineered, manufacturable product designs within the first 3 months.
- Develop final production-ready samples of 12–18 new SKUs by the end of 2026.
- Achieve 30% contribution margin in design cost modeling.
- Optimize and meet quarterly design-to-prototype cycle time targets within the first 6 months.
- Implement a structured, user-driven design process for top legacy products within 12 months.
- Establish and maintain a repeatable, scalable design documentation system.
Qualifications:
- 3+ years of experience in Industrial Design or Product Design.
- 2+ years designing mass-produced consumer, HME, or DME (patient care) products.
- Experience taking products from concept to mass production.
- Experience in mechanical design, prototyping, simulation, and testing.
- Experience working within manufacturing and supplier constraints.
- Experience communicating and collaborating with Asian/Chinese manufacturers.
- Experience designing products for marketplaces influenced by public customer reviews.
- Experience with mechanical CAD software, such as SolidWorks, Inventor, Onshape.
- Experience with cost modeling and margin-focused design decisions.
- Strong analytical skills with the ability to structure qualitative and quantitative insights into actionable design improvements.
- Deep understanding of ergonomics, usability, and user-centered design principles.
- Close attention to detail and commitment to excellence.
- Proactive problem-solver with a strong ownership mindset.
- Excellent cross-functional collaboration and communication skills.
- High adaptability and ability to thrive in a fast-scaling environment.
Core Competencies & Values:
- Attention to Detail – Nothing slips through the cracks.
- Commitment & Work Ethic – Willingness to go the distance to get results.
- Consistency & Persistence – Demonstrates tenacity in achieving goals.
- Strategic Thinking & Growth Mindset – Sees and communicates the bigger picture.
- Proactive Problem Solving – Brings new ideas without being prompted.
- Integrity & Trustworthiness – Operates with honesty and transparency.
- Customer Obsession – Actively integrates customer feedback into product improvements.
- Creativity & Innovation – Develops original, differentiated solutions.
- High Standards – Expects excellence from self and team.
- Teamwork & Cross-Functional Collaboration – Works seamlessly across departments.
- Analytical Thinking – Transforms data into informed design decisions.
- Flexibility & Adaptability – Thrives in dynamic and evolving conditions.
What We Offer:
- Full-time remote position in a rapidly growing international company.
- Opportunity to design next-generation patient care products with meaningful market impact.
- Direct influence on revenue growth and product innovation strategy.
- High ownership and autonomy in decision-making.
- A performance-driven, values-based culture.
- Competitive compensation based on experience.
- Annual fully sponsored Company Trips.
- Quarterly Rock Bonus.
- Performance Bonus.
- Paid Time Off: Local public holidays plus two weeks of paid vacation annually.
- Long-term growth opportunities aligned with company expansion.
This is a unique opportunity for a senior-level designer who combines creativity with engineering discipline, strategic thinking with hands-on execution, and customer empathy with commercial awareness.
Senior Product Designer/Industrial Designer in London employer: ScaleJet
At Fabula, we pride ourselves on being a dynamic and innovative employer that champions creativity and growth. As a fully remote team, we offer flexible working hours with a minimum overlap with US Eastern Time, fostering a work culture that values collaboration and individual contributions. Our commitment to employee development is evident through our focus on performance metrics and the opportunity to work directly with founders, ensuring that every team member can make a meaningful impact in driving our TikTok Shop growth strategy.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Designer/Industrial Designer in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like ScaleJet!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at ScaleJet would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at ScaleJet through your school's career services!
We think you need these skills to ace Senior Product Designer/Industrial Designer in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Designer/Industrial Designer, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Designer/Industrial Designer position at ScaleJet. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at ScaleJet
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
