Scaleform is seeking a Helpdesk Team Leader in Milton Keynes on a 12-month fixed-term contract with potential extension. The role oversees 6–8 agents, coaching, prioritising, and maintaining service across channels, with two days a week remote work.
The role reports to the Helpdesk Lead and sits in a large national environmental programme. The focus is on engagement, performance reporting and readiness for go-live in 2027.
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Helpdesk Team Leader — Hybrid, Impact-Driven in Milton Keynes employer: Scaleform
Join a purpose-led organisation in Milton Keynes that is dedicated to creating a lasting positive environmental impact across the UK. As a Helpdesk Agent, you'll be part of a newly formed team, enjoying a supportive work culture that values collaboration and continuous improvement, while benefiting from competitive salaries, generous holiday allowances, and a flexible hybrid working model. This role offers meaningful opportunities for personal and professional growth as you contribute to a high-profile programme that makes a real difference in communities and businesses alike.
