At a Glance
- Tasks: Partner with teams to deliver tailored demos and solve customer challenges using Generative AI.
- Company: Join Scale, a leader in developing reliable AI systems for impactful decisions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic team environment with a commitment to inclusivity and equal opportunity.
- Why this job: Make a real impact by working on cutting-edge AI applications with industry leaders.
- Qualifications: Strong engineering background and experience in client engagement, especially in SaaS or finance.
The predicted salary is between 60000 - 80000 € per year.
You will:
- Partner with Scale AEs on the customer journey, delivering tailored demos and prototypes according to the customer's requirements.
- Develop technical domain expertise in Generative AI / large language model applications for Enterprise use cases, including customers in financial services, insurance, SaaS, and similar enterprises.
- Be accountable for securing the “technical win” by unblocking technical challenges.
- Interact with customers daily to understand their needs and design solutions to better serve them.
- Design and develop “Scopes of Work” by breaking down customer challenges into a project plan.
- Work closely with forward-deployed Software and Machine learning Engineers to develop agents in the initial post-sales stage.
- Work with AEs and PMs to identify customer-specific feature requests.
- Drive strategic initiatives to improve the efficiency and effectiveness of the Solution Engineering team.
Ideal qualifications:
- Strong engineering background with prior experience working with clients in a pre or post-sales capacity to realize business goals.
- Prior experience developing with Python, Java and/or other web development languages.
- Experience working in enterprise SaaS, cloud tech, finance, fintech or similar industries in a technical capacity with end-customer engagement.
- A track record as a self-starter, motivated to independently unblock technical issues in the field with the customer, away from the mothership.
- Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers.
- High level of comfort communicating effectively across internal and external organizations.
- Intellectual curiosity, empathy, and ability to operate with high velocity.
Nice to haves:
- GenAI Experience
About Us: At Scale, our mission is to develop reliable AI systems for the world’s most important decisions. Our products provide the high-quality data and full-stack technologies that power the world’s leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We are proud to be an inclusive and equal opportunity workplace.
Solutions Engineer (Enterprise) in London employer: Scale AI
At Scale, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through tailored training opportunities in cutting-edge technologies like Generative AI, ensuring our team members are at the forefront of industry advancements. Located in a vibrant tech hub, we provide a supportive environment where diverse perspectives are valued, making it an ideal place for those seeking meaningful and impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer (Enterprise) in London
✨Tip Number 1
Get to know the company inside out! Research Scale's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what we do.
✨Tip Number 2
Practice your technical demos! Since you'll be delivering tailored solutions, make sure you can confidently showcase your skills in Python, Java, or any relevant tech. The more prepared you are, the better you'll impress our team.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insights into our culture and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at Scale.
We think you need these skills to ace Solutions Engineer (Enterprise) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Generative AI and enterprise solutions. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant projects!
Showcase Your Technical Skills:Since this role involves a lot of technical interaction, be sure to mention your experience with Python, Java, or any other web development languages. We love seeing candidates who can demonstrate their engineering background and problem-solving abilities.
Highlight Customer Engagement Experience:We’re looking for someone who can connect with clients effectively. Share examples of how you’ve previously engaged with customers to understand their needs and deliver tailored solutions. This will show us you’re ready to tackle the customer journey head-on!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re keen on joining our team at Scale!
How to prepare for a job interview at Scale AI
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in Python, Java, and any relevant web development languages. Be prepared to discuss how you've used these technologies in previous roles, particularly in a pre or post-sales capacity.
✨Understand the Customer Journey
Familiarise yourself with the customer journey and be ready to talk about how you can tailor demos and prototypes to meet specific needs. Think of examples where you've successfully engaged with clients to solve their challenges.
✨Showcase Your Problem-Solving Skills
Be ready to demonstrate your ability to unblock technical issues independently. Prepare some scenarios where you've tackled challenges head-on and how you ensured a 'technical win' for your clients.
✨Communicate with Confidence
Practice your presentation skills, as you'll need to convey complex technical concepts clearly to both executives and engineers. Think about how you can showcase your intellectual curiosity and empathy during discussions.
