Scale’s Global Public Sector (GPS) team is growing quickly as we work to build reliable AI systems for governments around the world.
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
This is one of the most ambitious and high-impact problems of our time, and our go-to-market team sits at the front line of it
- building relationships with government customers, shaping complex deals, and turning pipeline into deployed programs.We’re looking for a GTM Business Operations Associate to make our sales team run with more rigour, predictability and speed.
Working closely with the Head of Commercial Strategy & Operations, you’ll lead on getting new sellers productive fast and giving deal teams hands-on support on bids, tenders and pricing, and act as a key partner in running our sales operations and advisor program.
This role is ideal for a highly analytical, commercially minded generalist
- someone who thrives with autonomy and enjoys being close to deals.Responsibilities:Sales enablement & GTM onboardingDesign and run onboarding for new GTM hires
- building the curriculum, materials and 30/60/90-day milestones that get sellers productive quicklyBuild and maintain a central library of enablement content (product and use-case overviews, customer stories, competitive positioning, objection handling) and keep it current as our offerings evolvePartner with Product, EPD and Marketing to turn new launches and capabilities into clear, field-ready training for the sales teamSales operations
- playbooks, process, tooling & forecastingWork alongside the Head of Commercial Strategy & Operations to document and refine our sales playbooks, stage definitions, qualification criteria and deal handoffs, and support their rollout across regionsKeep the GTM operating cadence running smoothly
- weekly pipeline reviews, monthly forecast calls and quarterly business reviews
- by preparing inputs, flagging risks and tracking follow-through on actionsPrepare the forecasting and pipeline reporting used by leadership, pulling together data from across the sales team and improving accuracy over timeKeep CRM (Salesforce) data clean and up to date, working with sellers on opportunity hygiene, and surface ideas for where tooling and AI could remove manual workTrack GTM metrics (pipeline generation, conversion, win rates, cycle times, bookings vs.
target) and turn the data into clear insights for the sales team and leadershipAdvisor program managementPartner with the Head of Commercial Strategy & Operations on the day-to-day running of the advisor program
- coordinating onboarding of new advisors and keeping a clear view of each advisor’s network, expertise and active engagementsCoordinate introductions, briefings and follow-ups between advisors and deal teams, so every engagement has a clear objective and next stepTrack advisor impact (meetings sourced, pipeline influenced, deals supported) and prepare the analysis that informs where we invest, expand or refocus the programHandle the operational side of advisor relationships, including agreements, check-in scheduling and internal reportingDeal support
- bids, tenders & pricingPartner with deal teams on complex opportunities
- helping structure pricing and commercial proposals, building pricing models, and coordinating internal approvals across finance, legal and leadershipRun the bid and tender process
- tracking opportunities and deadlines, coordinating contributors across sales, EPD, legal and security, and keeping submissions on time and to a high standardBuild a reusable bid library (standard responses, compliance and security answers, case studies, pricing templates) so each submission is faster and stronger than the lastCapture learnings from wins and losses and feed them back into playbooks, pricing guidance and enablementIdeally you would have:A penchant for digging deeply into the data yourself, thinking from first principles, and iterating quickly to deliver resultsStrong commercial instincts and a genuine interest in how deals get won
- from first meeting to signed contractHands-on experience with CRM and reporting tools, and advanced Excel / Google Sheets and Claude skills; SQL or BI tools (e.g.
Tableau, Looker) a plusExcellent written communication
- you can turn complex material into clear training content, crisp bid responses and polished executive-level commsStrong project management skills, with the ability to run several workstreams and hard deadlines in parallel without dropping the ballA strong orientation toward outcomes, and a history of being scrappy when it countsLow ego and highly collaborative
- you’re excited to work alongside smart, humble teammates and do whatever it takes to help the team succeedAn easygoing interpersonal style that lets you hold sellers accountable on pipeline discipline while earning their trust, and build credibility with senior external advisorsProven ability to build high-trust relationships with a wide range of people across sales, finance, legal and deliveryExcellent qualitative and quantitative analytical skillsNice to haves:2-4 years in sales operations, revenue operations, sales enablement or business operations at a high-growth tech company, or at a top-tier VC firm, consulting firm, investment
GTM Business Operations Associate in Kennington employer: Scale AI
At Scale, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among software and ML engineers. Our London-based team is dedicated to pushing the boundaries of AI technology while providing ample opportunities for professional growth and development, ensuring that every employee can contribute meaningfully to impactful projects. With a commitment to inclusivity and equal opportunity, we create an environment where everyone can thrive and bring their whole selves to work.
