At a Glance
- Tasks: Partner with teams to deliver tailored demos and design solutions for customer needs.
- Company: Join Scale, a leader in AI development with a focus on innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a commitment to inclusivity and equal opportunity.
- Why this job: Be at the forefront of AI technology and make a real impact on enterprise solutions.
- Qualifications: Strong engineering background and experience in client engagement.
The predicted salary is between 63000 - 77000 £ per year.
Scale plays a vital role in the development of AI applications.
Our customer base is growing exponentially, and you will be on the front lines, ensuring that the world's most innovative companies become passionate, lifelong Scale customers.
Solutions Engineers partner closely with AEs, Product, and MLEs to lead prospective customers through pre-sales, delivering customized demos and pilots to secure the “technical win”.
Solutions Engineers scope customer technical requirements and develop an actionable SOW.
They will work closely with the delivery team to help with initial implementation.
Solutions Engineers are relentlessly curious about customer needs and pain points.
They employ their expert Scale product knowledge and Gen AI knowledge to design solutions that best address these needs.
Solutions Engineers are strong relationship builders, great project managers, and provide technical expertise.
You will
- Partner with Scale AEs on the customer journey, delivering tailored demos and prototypes according to the customer's requirements.
- Develop technical domain expertise in Generative AI / large language model applications for Enterprise use cases, including customers in financial services, insurance, Saa S, and similar enterprises.
- Be accountable for securing the “technical win” by unblocking technical challenges.
- Interact with customers daily to understand their needs and design solutions to better serve them.
- Design and develop “Scopes of Work” by breaking down customer challenges into a project plan.
- Work closely with forward‑deployed Software and Machine learning Engineers to develop agents in the initial post‑sales stage.
- Work with AEs and PMs to identify customer‑specific feature requests.
- Drive strategic initiatives to improve the efficiency and effectiveness of the Solution Engineering team.
Ideally, you'd have
- Strong engineering background with prior experience working with clients in a pre or post‑sales capacity to realize business goals.
- Prior experience developing with Python, Java and/or other web development languages.
- Experience working in enterprise Saa S, cloud tech, finance, fintech or similar industries in a technical capacity with end‑customer engagement.
- A track record as a self‑starter, motivated to independently unblock technical issues in the field with the customer, away from the mothership.
- Presentation skills with a high degree of technical credibility when speaking with executives and front‑line engineers.
- High level of comfort communicating effectively across internal and external organizations.
- Intellectual curiosity, empathy, and ability to operate with high velocity.
Nice to haves
- Gen AI Experience
PLEASE NOTE
Our policy requires a 90‑day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us
At Scale, our mission is to develop reliable AI systems for the world's most important decisions.
Our products provide the high‑quality data and full‑stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact.
We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.
S. government agencies including the Army and Air Force.
We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale. com.
Please see the United States Department of Labor's Know Your Rights poster for additional information.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates.
We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws.
Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.
Please see our privacy policy for additional information.
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Solutions Engineer, Enterprise employer: Scale AI, Inc.
At Scale AI, Inc., we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to thrive. As the Head of Enterprise AI Design, you will not only lead a talented team but also have access to exceptional growth opportunities in a cutting-edge field. Our commitment to collaboration and user-centric design ensures that your contributions will have a meaningful impact on the future of AI-enabled workflows.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer, Enterprise
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Scale AI, Inc. or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Scale AI, Inc..
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Scale AI, Inc..
✨Explore Job Boards Specifically for Tech Roles
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We think you need these skills to ace Solutions Engineer, Enterprise
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Scale AI, Inc..
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Scale AI, Inc. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Scale AI, Inc.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Scale AI, Inc. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
