At a Glance
- Tasks: Lead workplace operations and manage projects across EMEA and MENA regions.
- Company: Join Scale, a pioneering tech company focused on AI development.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic role with a chance to work with industry leaders and innovative technologies.
- Why this job: Make a real impact in a high-growth environment while shaping workplace experiences.
- Qualifications: 6+ years in workplace operations with strong vendor management skills.
The predicted salary is between 66150 - 80850 £ per year.
Scale's Workplace Operations team owns the physical environment Scaliens work in: the real estate portfolio, the build-outs, the vendors, and the day-to-day service that makes an office run. You will be the senior Workplace leader in the region, accountable for on-site operations, projects, and vendor performance across EMEA and MENA, and you will drive the decisions in the region. You will partner directly with country leads and with Finance, Legal, People, and Physical Security.
What You’ll Do
- Run on-site operations across the region.
- Own service delivery, facilities, life safety, and workplace experience in every EMEA and Middle East office, including the offices without dedicated on-site coverage today.
- Manage the vendor base in region.
- Select, onboard, and hold local FM, security, food and beverage, and AV vendors accountable.
- Deliver the spaces.
- Run capital projects end to end, managing design, contractors, budget, schedule, and handover.
- Keep the regional portfolio on the calendar.
- Track lease dates, renewal and break notices, landlord obligations, and service contract expiries across the region, and surface them early enough to act on.
- Be the escalation point in regional business hours.
- Serve as the first call for country leads and local stakeholders, resolving issues in region.
- Partner with country and functional leadership.
- Work directly with key stakeholders on compliance and security requirements in each market.
- Own regional budget and planning.
- Build and manage the regional operating and capital budget, forecast space needs against headcount growth, and bring Scale's global workplace standards into each new market.
Qualifications
- 6+ years in workplace operations, corporate real estate, or facilities management, including direct ownership of multi-site operations and at least one office stand-up or major build-out delivered from the ground up.
- Hands-on project delivery experience in the UK and ideally the Middle East, with a working understanding of how landlord, fit-out, permitting, and vendor dynamics differ in Gulf markets from those in Europe, and enough lease fluency to read a document and know which dates and obligations matter.
- Real vendor and commercial management depth.
- You have scoped and negotiated services contracts, held vendors to service levels, and replaced ones that were not performing.
- The judgment to operate without a playbook.
- You are comfortable being the most senior Workplace person in the room, forming a recommendation on space, spend, and sequencing and defending it, rather than sending the question up.
- Prior experience at a high-growth technology company scaling internationally.
- Additional regional language capability, and/or hands-on work experience in the GCC.
Workplace Operations Manager London, UK Apply → employer: Scale AI, Inc.
As a Technical Program Manager at our London office, you will thrive in a dynamic and innovative work culture that prioritises collaboration and employee growth. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages creativity and strategic thinking. Join us to be part of a forward-thinking team that is shaping the future of AI technology while enjoying the vibrant atmosphere of one of the world's leading cities.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Operations Manager London, UK Apply →
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We think you need these skills to ace Workplace Operations Manager London, UK Apply →
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Scale AI, Inc.. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Scale AI, Inc.
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Scale AI, Inc.. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
