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- Tasks: Shape the future of AI by delivering tailored demos and solutions to innovative companies.
- Company: Join Scale, a leader in developing reliable AI systems for impactful decisions.
- Benefits: Inclusive workplace, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of AI technology and make a real difference for top enterprises.
- Qualifications: Strong engineering background with experience in client engagement and technical problem-solving.
- Other info: Dynamic team environment with a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Join the team shaping the future of AI at Scale. Scale plays a vital role in the development of AI applications. Our customer base is growing exponentially, and you will be on the front lines, ensuring that the world's most innovative companies become passionate, lifelong Scale customers.
Solutions Engineers partner closely with AEs, Product, and MLEs to lead prospective customers through pre-sales, delivering customized demos and pilots to secure the "technical win". Solutions Engineers scope customer technical requirements and develop an actionable SOW. They will work closely with the delivery team to help with initial implementation. Solutions Engineers are relentlessly curious about customer needs and pain points. They employ their expert Scale product knowledge and GenAI knowledge to design solutions that best address these needs. Solutions Engineers are strong relationship builders, great project managers, and provide technical expertise.
You will:
- Partner with Scale AEs on the customer journey, delivering tailored demos and prototypes according to the customer's requirements.
- Develop technical domain expertise in Generative AI / large language model applications for Enterprise use cases, including customers in financial services, insurance, SaaS, and similar enterprises.
- Be accountable for securing the "technical win" by unblocking technical challenges.
- Interact with customers daily to understand their needs and design solutions to better serve them.
- Design and develop "Scopes of Work" by breaking down customer challenges into a project plan.
- Work closely with forward-deployed Software and Machine learning Engineers to develop agents in the initial post-sales stage.
- Work with AEs and PMs to identify customer-specific feature requests.
- Drive strategic initiatives to improve the efficiency and effectiveness of the Solution Engineering team.
Ideally, you'd have:
- Strong engineering background with prior experience working with clients in a pre or post-sales capacity to realize business goals.
- Prior experience developing with Python, Java and/or other web development languages.
- Experience working in enterprise SaaS, cloud tech, finance, fintech or similar industries in a technical capacity with end-customer engagement.
- A track record as a self-starter, motivated to independently unblock technical issues in the field with the customer, away from the mothership.
- Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers.
- High level of comfort communicating effectively across internal and external organizations.
- Intellectual curiosity, empathy, and ability to operate with high velocity.
Nice to haves:
- GenAI Experience
About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com.
Solutions Engineer, Enterprise in London employer: Scale AI, Inc.
Contact Detail:
Scale AI, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer, Enterprise in London
✨Tip Number 1
Get to know Scale inside out! Familiarise yourself with our products and how they solve real-world problems. This will help you tailor your conversations and demos to show potential customers exactly how we can meet their needs.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events where Scale is present. Building relationships can give you insider insights and make you stand out when it comes to interviews.
✨Tip Number 3
Practice your presentation skills! As a Solutions Engineer, you'll need to communicate complex ideas clearly. Run through your demos with friends or family to get comfortable and receive feedback before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Scale team!
We think you need these skills to ace Solutions Engineer, Enterprise in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Generative AI and enterprise solutions. We want to see how your skills align with the role of a Solutions Engineer, so don’t hold back!
Showcase Your Technical Skills: Don’t forget to mention your engineering background and any relevant programming languages like Python or Java. We’re looking for someone who can tackle technical challenges head-on, so let us know how you’ve done that in the past!
Demonstrate Your Curiosity: We love candidates who are curious about customer needs and pain points. Share examples of how you've engaged with clients to understand their requirements and how you’ve designed solutions to meet those needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Scale AI, Inc.
✨Know Your Tech Inside Out
As a Solutions Engineer, you'll need to demonstrate your technical expertise. Brush up on your knowledge of Generative AI and large language models, especially how they apply to enterprise use cases. Be ready to discuss specific examples of how you've used these technologies to solve customer challenges.
✨Tailor Your Demos
When preparing for the interview, think about how you can customise your demo presentations. Understand the potential customer's needs and pain points, and be prepared to showcase how Scale's solutions can address them. This will show your ability to connect with clients and deliver value.
✨Build Relationships
Strong relationship-building skills are crucial for this role. During the interview, highlight your experience working closely with clients and internal teams. Share stories that illustrate your ability to foster collaboration and trust, as this will resonate well with the interviewers.
✨Show Your Curiosity
Demonstrate your intellectual curiosity by asking insightful questions about Scale's products and the challenges they face in the market. This not only shows your interest in the role but also your proactive approach to understanding customer needs and driving solutions.
