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- Tasks: Manage B2B orders and build strong relationships with trade customers.
- Company: Join a friendly, growing team in a dynamic business environment.
- Benefits: Ownership of your role, stability, and opportunities for career development.
- Other info: Immediate start available – don’t miss out on this exciting opportunity!
- Why this job: Be at the heart of operations and make a real impact on customer satisfaction.
- Qualifications: Experience in B2B customer service and order management is essential.
The predicted salary is between 30000 - 40000 £ per year.
As our client’s business continues to scale, we are hiring an energetic internal Account Manager to join a friendly customer service team, take ownership of national and regional customers and serve as a key link between Sales, Operations, and the Warehouse. You’ll sit at the heart of a well-established operation that’s growing quickly, working with retailers, wholesalers, and trade partners to ensure orders are managed end‑to‑end, accurately, efficiently and with a proactive, commercial mindset. As volumes increase, this role will naturally evolve. It’s an opportunity to build credibility, improve processes, and grow your career with an ambitious, expanding business.
Requirements:
- Has experience working with B2B customers, ideally managing sales orders and customer queries
- Ideally has experience working with manufactured products and physical stock
- Is highly organised, detail-oriented and commercially aware
- Can confidently communicate with internal teams and external customers
- Enjoys taking ownership and contributing ideas to improve how things are done
Responsibilities:
- Manage and process B2B trade and wholesale orders from national and regional customers
- Own the order-to-despatch lifecycle, ensuring accuracy, prioritisation and clear communication
- Act as the primary point of contact for trade customers, providing updates, resolving queries and building relationships
- Ensure orders are accurately recorded and managed through the ERP system
- Work closely with Warehouse, Logistics and Operations to ensure smooth pick, pack, dispatch, and invoicing
- Support the Sales team with quotes, proposals, presentations and trade activity
- Maintain accurate customer and order data, producing reports where required
- Liaise cross-functionally to ensure trade orders are executed seamlessly
- Assist with trade events or trade show logistics when needed
If you’re an experienced B2B customer service or internal account management professional who has experience accurately processing and managing sales orders, and you’re looking for ownership, stability and development within a growing business, we’d love to hear from you. Don’t wait – immediate start - apply today.
Account Manager in Harlow employer: SC4 Recruitment Limited
Contact Detail:
SC4 Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Harlow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Account Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their B2B operations and think of ways you can contribute to improving processes. This shows you’re not just interested in the job, but also in helping them grow!
✨Tip Number 3
Practice your communication skills! As an Account Manager, you’ll need to confidently interact with both internal teams and external customers. Role-play common scenarios with a friend to get comfortable with handling queries and building relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Account Manager in Harlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience with B2B customers and any relevant skills in managing sales orders. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your proactive mindset. Tell us why you're excited about this opportunity and how you can contribute to our growing business.
Showcase Your Organisational Skills: As an Account Manager, being organised is key. In your application, give examples of how you've managed multiple tasks or projects efficiently. We love seeing candidates who can juggle responsibilities while keeping everything on track!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at SC4 Recruitment Limited
✨Know Your B2B Basics
Make sure you brush up on your B2B customer management skills. Understand the nuances of handling trade and wholesale orders, as well as the importance of clear communication with both internal teams and external customers. This will show that you’re not just familiar with the role but also ready to hit the ground running.
✨Showcase Your Organisational Skills
As an Account Manager, being highly organised is key. Prepare examples from your past experiences where you successfully managed multiple orders or projects simultaneously. Highlight how your attention to detail helped improve processes or resolve issues efficiently.
✨Demonstrate Your Proactive Mindset
During the interview, share instances where you took ownership of a situation or contributed ideas that led to improvements. Companies love candidates who can think commercially and proactively address challenges, so don’t hold back on showcasing your initiative!
✨Familiarise Yourself with ERP Systems
Since you'll be managing orders through an ERP system, it’s beneficial to have a basic understanding of how these systems work. If you’ve used one before, be ready to discuss your experience. If not, do a bit of research to show your willingness to learn and adapt.