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- Tasks: Be the go-to person for German-speaking customers, handling orders and queries.
- Company: Join a dynamic team representing a well-known German brand expanding in Europe.
- Benefits: Enjoy a competitive salary, career growth, and a friendly team culture.
- Why this job: This role offers a chance to use your language skills while supporting a growing international brand.
- Qualifications: Fluency in German and English, customer service experience, and a proactive attitude required.
- Other info: Free on-site parking and opportunities to work with luxury homewear or fashion.
The predicted salary is between 24000 - 28800 £ per year.
Due to continued growth and expansion into Europe, we are looking for a fluent German speaker to join our client's growing Customer Service team! As the proud licensee of a well-established German brand, this is a fantastic opportunity to join a fast-moving business where your language skills will directly support the brand’s success across Europe.
What You’ll Do:
- Be the first point of contact for our German-speaking customers
- Assist with orders, deliveries & product queries
- Support field sales teams with samples and marketing tools
- Build trusted relationships and spot growth opportunities
- Help strengthen our international presence
What You’ll Bring:
- Fluency in German and English (written & spoken)
- Experience in customer service or account support
- A warm, customer-first attitude and excellent communication skills
- Organisation, attention to detail, and a proactive mindset
- Bonus: An interest in luxury homewear or fashion!
What’s on offer?
- £30k - £32k salary + career growth opportunities
- Friendly, supportive team culture
- Free on-site parking
- Be part of a growing international brand
Apply now and bring your language skills to a team that values service, style, and growth.
German Speaking Customer Service Advisor employer: SC4 Recruitment Limited
Contact Detail:
SC4 Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the brand and its products. Understanding the luxury homeware or fashion market will help you engage more effectively with customers and demonstrate your passion during interviews.
✨Tip Number 2
Practice your German language skills in a customer service context. Role-playing common customer scenarios can boost your confidence and prepare you for real-life interactions with clients.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare questions to ask during the interview that show your interest in the company's growth and international presence. This demonstrates your proactive mindset and commitment to contributing to their success.
We think you need these skills to ace German Speaking Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in both German and English. Include any relevant customer service experience and emphasise your communication skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your interest in the luxury homeware or fashion industry. Mention how your skills can contribute to the company's growth and success in Europe.
Highlight Relevant Experience: In your application, focus on specific examples from your past roles where you demonstrated excellent customer service, organisation, and attention to detail. This will help you stand out as a candidate.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at SC4 Recruitment Limited
✨Showcase Your Language Skills
Since this role requires fluency in both German and English, be prepared to demonstrate your language proficiency during the interview. Practice common customer service scenarios in both languages to show your comfort level.
✨Highlight Relevant Experience
Discuss any previous experience you have in customer service or account support. Be specific about your responsibilities and how they relate to the job description, especially in handling orders and customer queries.
✨Emphasise a Customer-First Attitude
The company values a warm, customer-first approach. Prepare examples of how you've gone above and beyond for customers in the past, showcasing your communication skills and ability to build relationships.
✨Demonstrate Proactivity and Organisation
Be ready to discuss how you manage your time and stay organised, especially when dealing with multiple tasks. Share instances where your proactive mindset led to positive outcomes in your previous roles.
