German-Speaking Customer Service Advisor - Essex - £28,000 – £32,000 per annum, depending on experience
Permanent, Full-Time
We are looking for a talented and fluent German-speaking Customer Service Advisor to join our client's office-based team. You will be the primary point of contact for our German-speaking partners, providing exceptional service and supporting the expansion of their European market presence.
Main Duties:
- Communicating with customers in German and English via phone and email
- Managing enquiries relating to orders, deliveries, stock, and invoicing
- Coordinating with internal teams to ensure smooth service
- Building long-term relationships with customers across Germany, Austria, and Switzerland
- Logging interactions and follow-ups in our CRM system
- Supporting the German sales team with marketing and logistics
Candidate Profile:
- Fluency in German and English (verbal and written)
- Experience in a customer support or client-facing role
- A team player with a customer-first attitude
- Strong attention to detail and multitasking abilities
- CRM/order processing experience is advantageous
What's on Offer:
- £28k–£32k salary DOE
- Free on-site parking
- Professional development and training
- Great company culture and team environment
- Be part of a growing international brand
??????? Bring your German language skills to a company where you can grow and shine - we're shortlisting now. Apply or reach out to SC4 for a confidential chat - you won't want to miss out on this rare opportunity!
