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For Companies At a Glance
- Tasks: Manage B2B customer accounts and ensure smooth order processing.
- Company: Join a friendly team in a rapidly growing business.
- Benefits: Competitive salary, bonuses, and opportunities for career development.
- Other info: Immediate start available – don’t miss out!
- Why this job: Be the key link between sales and operations while building strong customer relationships.
- Qualifications: Experience in B2B customer service and order management is essential.
The predicted salary is between 30000 - 30000 £ per year.
As our client’s business continues to scale, we are hiring an energetic internal Account Manager to join a friendly customer service team, take ownership of national and regional customers and serve as a key link between Sales, Operations, and the Warehouse. You’ll sit at the heart of a well-established operation that’s growing quickly, working with retailers, wholesalers, and trade partners to ensure orders are managed end‑to‑end, accurately, efficiently and with a proactive, commercial mindset.
Responsibilities:
- Manage and process B2B trade and wholesale orders from national and regional customers.
- Act as the primary point of contact for trade customers, providing updates, resolving queries and building relationships.
- Work closely with Warehouse, Logistics and Operations to ensure smooth pick, pack, dispatch, and invoicing.
- Support the Sales team with quotes, proposals, presentations and trade activity.
- Maintain accurate customer and order data, producing reports where required.
If you’re an experienced B2B customer service or internal account management professional who has experience accurately processing and managing sales orders, and you’re looking for ownership, stability and development within a growing business, we’d love to hear from you. Don’t wait – immediate start - apply today.
Locations
Manager-Account Manager in Essex, Harlow employer: SC4 Recruitment Limited
Contact Detail:
SC4 Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager in Essex, Harlow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its B2B operations thoroughly. Be ready to discuss how your experience aligns with their needs, especially around managing sales orders and customer queries.
✨Tip Number 3
Show off your skills! Bring examples of how you've successfully managed accounts and resolved customer issues in the past. This will demonstrate your proactive mindset and ability to build relationships with trade customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from enthusiastic candidates who are ready to take ownership in a growing business.
We think you need these skills to ace Manager-Account Manager in Essex, Harlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your experience with B2B customers and any relevant skills in order management. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed customer relationships and resolved queries in the past.
Showcase Your Team Spirit: Since you'll be working closely with various teams, let us know about your collaborative experiences. Mention times when you’ve worked with sales, operations, or logistics to achieve a common goal.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SC4 Recruitment Limited
✨Know Your B2B Basics
Make sure you brush up on your B2B knowledge before the interview. Understand the nuances of managing trade and wholesale orders, as well as the specific needs of national and regional customers. This will show that you're not just familiar with the role but genuinely interested in how it fits into the bigger picture.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved customer queries or built strong relationships. Highlighting your proactive approach to customer service will resonate well, especially since this role is all about being the primary point of contact for trade customers.
✨Familiarise Yourself with Operations
Since you'll be working closely with Warehouse, Logistics, and Operations, it’s a good idea to understand how these departments function. Be ready to discuss how you can contribute to smooth processes like pick, pack, dispatch, and invoicing. This shows that you’re thinking ahead about how to support the team effectively.
✨Prepare for Sales Support Scenarios
Think about how you can assist the Sales team with quotes, proposals, and presentations. Prepare to discuss any relevant experience you have in supporting sales activities and how you can bring value to the team. This will demonstrate your versatility and readiness to take ownership in the role.