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- Tasks: Welcome guests and manage enquiries while supporting office operations and events.
- Company: A global law firm experiencing exciting growth with a vibrant office culture.
- Benefits: Great benefits, social environment, and a Monday to Friday work schedule.
- Why this job: Join a dynamic team and enhance your skills in a professional setting.
- Qualifications: Previous front of house experience in a law firm or professional services is essential.
- Other info: Opportunities for career development and a supportive team atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
A global law firm who has gone through an exciting growth period is now looking to recruit a front of house/operations assistant. This is a perfect role for a Front of House professional who is seeking to add more operations/administration duties to their day to day role! Hours are Monday - Friday 9am - 5.30 pm (please note this is in an office position) with great benefits and a really social office to be a part of!
- Welcome guests on arrival, ensuring a warm, polished and professional experience, and promptly notify relevant colleagues.
- Act as the first point of contact for all enquiries, professionally managing the switchboard, London Operations inbox and in-person queries.
- Coordinate meeting room bookings and logistics, including room set-up, presentation materials, IT support, refreshments/catering as required.
- Support internal and external meetings, seminars and staff events, ensuring smooth execution and excellent service throughout.
- Manage office consumables (kitchens, conference rooms, print rooms etc.) ensuring supplies are fully stocked and replenished in a timely manner.
- Oversee security protocols and access control processes for visitors to the office, including issuing, deactivating and reconciliation of passes in line with office security procedure.
- Handle incoming and outgoing mail, including courier arrangements, ensuring accurate tracking and cost recharging.
- Coordinate repairs and maintenance with vendors, ensuring issues are resolved promptly to keep the office fully operational.
- Support office moves, desk and locker allocations, and the upkeep of fixtures and fittings.
- Assist with the New Joiner onboarding process, including preparing induction materials and delivering office and fire evacuation briefing.
- Provide a wide variety of administrative support to management of the London office, including calendar management, meeting arrangement and special projects.
Previous front of house experience from a law firm or professional services is essential for this role.
Front of House/Operations Assistant employer: SC Staff and Consult
Contact Detail:
SC Staff and Consult Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House/Operations Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and professional services sectors. Let them know you're on the hunt for a Front of House/Operations Assistant role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Nail that first impression! When you get an interview, remember that your front of house experience is key. Show off your warm, polished approach and how you can create a welcoming environment for guests and colleagues alike.
✨Tip Number 3
Be proactive! If you see a job posting that excites you, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar!
✨Tip Number 4
Prepare for the unexpected! In interviews, be ready to discuss how you handle various operational tasks, from managing meeting logistics to overseeing security protocols. Highlight your problem-solving skills and adaptability!
We think you need these skills to ace Front of House/Operations Assistant
Some tips for your application 🫡
Show Off Your Front of House Experience: Make sure to highlight your previous front of house experience, especially if it’s from a law firm or professional services. We want to see how you’ve created a polished and professional environment for guests!
Tailor Your Application: Don’t just send the same CV everywhere! Tailor your application to this role by mentioning specific skills that match the job description, like managing enquiries or coordinating meetings. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if needed to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, we love seeing candidates who follow our process!
How to prepare for a job interview at SC Staff and Consult
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Front of House/Operations Assistant. Familiarise yourself with the specific tasks mentioned in the job description, like managing the switchboard and coordinating meeting logistics. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
As the first point of contact, excellent customer service is key. Prepare examples from your previous experience where you provided outstanding service or handled difficult situations. This will show that you can maintain a warm and professional atmosphere, which is crucial for this role.
✨Be Ready to Discuss Operations Experience
Since this role involves operations and administration duties, be prepared to discuss any relevant experience you have in these areas. Think about times when you coordinated events, managed supplies, or supported internal processes. Highlighting these experiences will set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, office culture, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
