Part-Time Receptionist (Thursdays & Fridays)

Part-Time Receptionist (Thursdays & Fridays)

Part-Time 20000 - 25000 £ / year (est.) No working from home possible
SC Johnson

At a Glance

  • Tasks: Welcome guests, manage calls, and support daily operations in a vibrant office environment.
  • Company: Join SC Johnson Professional®, a family-owned leader in hygiene and cleaning solutions.
  • Benefits: Enjoy competitive pay, pension scheme, free healthcare access, and employee discounts.
  • Other info: Part-time role with flexible hours and great career development opportunities.
  • Why this job: Be the friendly face of our company and make a positive impact every day.
  • Qualifications: Experience in reception or office roles with strong customer service skills.

The predicted salary is between 20000 - 25000 £ per year.

Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.

SC Johnson Professional® is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.

Please note that this position is Part-Time on a job share basis (Thursday and Friday’s - 7.45am to 4.15pm with a 30 unpaid lunch break). Location: Denby, Derbyshire.

About the Role: We are looking for a Receptionist to join our team on a part-time job share basis (Thursdays & Fridays). Reporting to the HR Manager, you will be the first point of contact for visitors, employees, and external stakeholders, delivering a welcoming and professional experience while supporting the smooth day-to-day operation of the site. Through excellent customer service and administrative support, you will play a key role in maintaining an efficient, professional, and positive working environment.

Responsibilities:

  • Welcome guests, notify relevant staff of arrivals, and manage security sign-in logs. Ensuring they have been appropriately briefed on the Denby site rules and procedures, including fire evacuation.
  • Provide a professional service by answering incoming calls promptly, dealing with enquiries where possible, directing calls to the appropriate person or department, and taking accurate messages when required. Managing and responding to any emails received.
  • Provide day-to-day administrative support, including managing employee and visitor ID badges, raising and processing purchase orders, maintaining accurate records, and ensuring compliance with internal procedures.
  • Sort and distribute incoming post, prepare outgoing mail, and receive deliveries.
  • Provide day-to-day onsite operational support, including coordinating meeting room bookings and catering requirements, and acting as a key point of contact for onsite stakeholders and service providers, including canteen, maintenance, cleaning, and Health & Safety teams.
  • Carry out any other reasonable duties as requested by the HR Manager, including supporting the development of new starter inductions, assisting with the planning and coordination of on-site events.

Experience you’ll bring:

  • Experience working in a busy reception or office environment, managing multiple priorities while maintaining a professional and welcoming approach.
  • Coordinating visitor management, offering a first-class visitor experience. Ensuring reception areas are well maintained and organised.
  • Supporting employee onboarding activities, including arranging inductions, preparing documentation, and coordinating with internal stakeholders.

Behaviors you’ll need:

  • A commitment to delivering a first-class customer experience, ensuring every visitor, colleague and caller receives a professional, welcoming and efficient service.
  • Ability to communicate professionally and confidently with visitors, employees, suppliers, and stakeholders both in person and over the phone.
  • Able to prioritise tasks, manage competing demands, and maintain accuracy in a busy office environment.
  • Proficient in Microsoft Office applications, including Outlook, Word, Excel, and Teams, with the ability to learn new systems quickly.

Please Note: This role is based in the UK, and applicants must have the right to work in the UK. We do not provide domestic or international relocation for this role.

Inclusion & Diversity: We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability – that enables all to bring their full contributions to the organization.

Part-Time Receptionist (Thursdays & Fridays) employer: SC Johnson

SC Johnson is an exceptional employer that fosters a collaborative and inclusive work culture, where every team member is valued and empowered to make a difference. Located in Frimley, Surrey, employees enjoy competitive pay, flexible working hours, and a range of benefits including profit sharing, health insurance, and access to a newly refurbished gym. With a strong commitment to employee growth and development, SC Johnson provides opportunities for meaningful contributions to product safety and innovation, making it a rewarding place to advance your career as a Regulatory Toxicologist.

SC Johnson

Contact Details:

SC Johnson Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Part-Time Receptionist (Thursdays & Fridays)

Connect with the Community

Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!

Attend Local Job Fairs

Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like SC Johnson and show off your personality in person.

Boost Your Visibility

Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.

Apply Directly Through Us!

Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at SC Johnson and let us see your personality shine through!

We think you need these skills to ace Part-Time Receptionist (Thursdays & Fridays)

Customer Service
Reception Management
Administrative Support
Communication Skills
Microsoft Office Proficiency
Visitor Management
Task Prioritisation

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.

Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.

Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and SC Johnson.

Get Familiar with Our Brand:Before applying, take some time to learn about SC Johnson and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!

How to prepare for a job interview at SC Johnson

Show Off Your Communication Skills

In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.

Know the Tools of the Trade

Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress SC Johnson.

Highlight Your Flexibility

Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.

Prepare for Scenario-Based Questions

Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which SC Johnson will surely appreciate.