eCommerce Account Manager – Amazon UK in Frimley

SC Johnson is a fifth-generation family company built on the spirit of our people. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Location: Frimley, Surrey

Function: Sales / eComms

Reporting to the UK eCommerce Sales Controller, this is an exciting opportunity to work with one of the world's leading FMCG companies in its UK Head Office, based in Surrey, just outside London.

About the Role

We are seeking a commercially astute and digitally savvy eCommerce Account Manager to manage and grow our Amazon UK business. This is a high-impact, hands-on role with full P&L ownership and responsibility for defining and executing strategy. You will be directly responsible for driving performance and shaping the future of SC Johnson's Pure Play eCommerce presence in the UK. This is not a people leadership role — it is designed for someone who thrives on execution, analysis, action, and personal ownership. This role does not support international relocation.

What's in it for you?

• Competitive pay, Sales Bonus, Car allowance & Profit Share
• Flexible starting and finishing times + 4.5 day working week
• Pension, Life cover & Health Insurance
• Shuttle bus service from local train stations, EV Charging Points + Cycle to work Scheme
• Newly refurbished Gym, Free Classes and New Spin Studio

Responsibilities:

Amazon UK:

• Manage and grow the Amazon UK business with full accountability for sales, profitability, and market share.
• Oversee and execute performance marketing activity across Amazon Ads Console, DSP, and Search, optimising ROAS and conversion.
• Deliver digital shelf excellence and customer experience improvements using tools such as Profitero and ABVP.

Strategic Planning & Execution:

• Define and execute strategic plans to deliver growth targets across Pure Play channels.
• Work cross-functionally with Marketing, Trade, Media, and Commercial teams to align brand and channel objectives.
• Manage the agency relationship for AMS + DSP Amazon activations.

Innovation & Test & Learn:

• Drive a digital-first mindset by developing and executing a robust Test & Learn roadmap to support innovation and global learning.
• Identify new routes to market and emerging Pure Play opportunities, bringing forward actionable recommendations.

Collaboration & Influence:

• Act as an eCommerce subject-matter expert within the UK business, influencing internal stakeholders and advocating for digital best practices.
• Represent the UK in relevant regional and global eCommerce projects and conversations (no team leadership responsibilities).

Experience You'll Bring:

• Degree in Business Administration, Marketing, Management, or similar.
• 4+ years of eCommerce experience.
• 2+ years of direct P&L account management, ideally with Amazon.
• Demonstrated success in managing Pure Play eCommerce strategies across multiple retailers.
• Strong commercial acumen with a track record of delivering against revenue and profit goals.
• FMCG/CPG experience preferred.
• Fluent in English.

Behaviours You'll Need:

• Excellent stakeholder management and cross-functional collaboration skills.
• Strong analytical mindset with curiosity and a drive to deeply understand problems and opportunities.
• Creativity and the ability to think outside the box in a fast-paced, varied eCommerce environment.
• Proactivity and personal accountability — someone who takes ownership, makes informed decisions, and drives workstreams independently.

Inclusion & Diversity

We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognise the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment.