Analyst, AR/Credit & Collections - Portuguese Speaker in Frimley

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Overview:

Our EMEA Shared Service Centre based in the UK has around 240 people across 3 different functions - Finance, Credit & Collections and Supply Chain. We support over 20 countries and speak around 35 different languages. The SSC is just one of 5 different SCJ businesses based at the Frimley site.

About the role:

This role is to Manage the Credit Control and Resolution activities for the Portuguese market. Ensuring Customers follow payment terms, validation of deductions and ensuring accurate allocation of customers’ invoices to the correct accrual, investigation and price and freight related activities.

About the Team/Department:

The Customer Financial Services (CFS) team is made up of 8 multilingual teams who support our commercial businesses across the EMEA region with their Collections, Resolutions, Cash Allocation and Pricing requirements.

What’s in it for you?

• Competitive pay & benefits incl Profit Share
• Flexible starting and finishing times + 4.5 day working week
• 33 days annual leave including public holidays due to supporting European countries
• Free Parking, Shuttle bus from local train stations, Cycle to Work Scheme, EV charging
• Newly refurbished onsite Gym with new Spin Studio and Classes

Responsibilities:

This role assumes responsibility of managing the credit risk, and resolutions for a portfolio of customer accounts on behalf of EMEA Subsidiaries and Head Quarter. It requires a strong ability to make credit decisions within the DOA framework, to work independently, to proactively chase Receivable items, to raise and deal with customer’s claims, and resolve queries in a timely manner through escalation to Commercial business partners and line Manager.

Collections:

• Develop, maintain and improve relationships with internal and external customers
• Minimise the risk of bad and doubtful debts through credit management best practices
• Manage insolvency resolution in conjunction with SSC and local Country management
• Provide timely and accurate Credit reporting to relevant audience
• Ensure customers account reconciliation are completed and accurate
• Comply with Sarbanes & Oxley (SOX) requirements for Accounts Receivable processes

Resolutions:

• Manage the customer rebates and promotional invoices, ensuring customers invoices are validated with the accruals tracker and processed in a timely manner
• Manage the creation of Non-Discretionary LTA (Long Term Agreements) and Discretionary Customer agreements, avoiding non-approved expenditure
• Monthly & ad-hoc review of rebate expenditure, including accruals, and providing necessary & meaningful report variance analysis to local Business Team
• Monthly reconciliation of the subsystem (TSM) to SAP GL accounts and month end reporting
• Investigation and Posting of Rebates / Freight claims / deductions with local Country commercial and service providers.

Experience you’ll bring:

• Must be fluent in Portuguese & English, both written and spoken
• Experience as a Credit Controller or general Finance background
• Proficient in Microsoft Office tools, particularly Excel – Vlookups / Pivot Tables
• A 3rd European language i.e. French, Spanish, German would be an advantage
• SAP experience (desirable)
• ICM Qualification (nice to have)

Behaviors you’ll need:

• Excellent communication and interpersonal skills
• Strong Proactivity and Personal Ownership Skills
• Demonstrate adaptability
• Process improvement mind set

Inclusion & Diversity:

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment.