European eCommerce Account Manager

European eCommerce Account Manager

Full-Time 29700 - 36300 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Drive eCommerce growth across Europe and optimise online performance.
  • Company: Join SC Johnson Professional®, a family-owned leader in hygiene and cleaning products.
  • Benefits: Competitive salary, hybrid working model, medical insurance, and generous leave.
  • Other info: Collaborative culture with strong focus on inclusion and diversity.
  • Why this job: Gain exposure to multiple European markets and make a real impact in eCommerce.
  • Qualifications: Degree in Business or related field; experience in eCommerce or sales preferred.

The predicted salary is between 29700 - 36300 £ per year.

Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.

SC Johnson Professional® is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.

Location: Denby, Derbyshire

Function: Sales

Competitive salary plus bonus

Medical Insurance

4+1 hybrid working model

Company pension scheme (up to 6% employer contributions)

Life assurance (4× your salary)

Free access to a healthcare platform offering nutritional advice, wellbeing support, and more

Enhanced parental leave policy

Free optical vouchers

25 days annual leave plus statutory bank holidays

Remote work available once a week for eligible employees

Summer office hours: early Friday finish at 1:00 PM

Employee benefits platform with discounts & wellbeing perks

Access to employee assistance programmes

Complimentary fresh fruit & hot drinks

Subsidised on-site canteen

Discounted products at our staff shop

Free parking

EV charging points at our Denby site (powered by our own renewable electricity!)

Cycle-to-work scheme plus bicycle storage area

“Save a Space” £200 monthly prize draw (earn a ticket every day you car share or don’t use a parking space!)

And so much more!

About the Role: We’re looking for a proactive and commercially minded European eCommerce Executive to help drive the growth of our eCommerce business across Europe. Reporting to the European eCommerce Manager, you’ll play a key role in bringing our eCommerce strategy to life, supporting day-to-day performance, identifying new growth opportunities and expanding our presence across European markets and online marketplaces. Working closely with Sales, Marketing, Supply Chain, Finance and external partners, you’ll help optimise our online performance, support new product and customer launches, and turn commercial insights into action. This is a great opportunity to gain exposure to multiple European markets, take ownership of key eCommerce activities and contribute to the continued growth of our digital business.

Responsibilities:

  • Support the execution of the European eCommerce strategy, contributing to sales, profitability and growth targets.
  • Manage day-to-day Amazon operations, including assortment, content, pricing, availability and promotions, acting as a key point of contact for Amazon stakeholders.
  • Drive retail readiness, catalogue quality and digital shelf optimisation in collaboration with our eCommerce agency partner.
  • Support pricing strategy, annual negotiations and the execution of agreed commercial plans.
  • Analyse key eCommerce performance metrics, including sales, traffic, conversion, availability and Buy Box performance, translating insights into actionable improvements.
  • Support eCommerce growth plans across priority European markets, including France, Germany and Spain.
  • Coordinate with Supply Chain, Marketing, Customer Service and Finance to improve product availability, resolve operational challenges and ensure smooth execution.
  • Support forecasting, promotional planning, peak trading periods and new product launches to maximise commercial opportunities.

Experience you’ll bring:

  • Bachelor’s or Master’s degree in Business, Marketing, Economics or a related field, or equivalent relevant experience.
  • Experience in eCommerce, Sales, Marketing or a related commercial role, ideally within FMCG or a digital commerce environment.
  • Strong analytical skills, with confidence using Excel and eCommerce performance data; experience with Amazon, ideally Vendor Central, or online marketplaces would be an advantage.

Behaviors you’ll need:

  • Proactive and results-driven: A hands-on approach, taking ownership of tasks and identifying opportunities to improve performance.
  • Analytical and organised: A structured, detail-oriented mindset with the ability to manage multiple priorities and turn insights into action.
  • Collaborative and curious: Strong communication and teamwork skills, with a willingness to learn and work effectively across different functions and European markets.

Please Note: This role is based in the UK, and applicants must have the right to work in the UK. We do not provide domestic or international relocation for this role. You will be required to work from the office 5 days a week during the 90 days. After this, the arrangement will transition to 4 days in the office and one day working from home each week.

Inclusion & Diversity: We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability – that enables all to bring their full contributions to the organization.

Better Together: At SC Johnson, we believe people achieve their best when they collaborate and work together in person. We value connection to strengthen teamwork, accelerate problem solving, and drive innovation.

European eCommerce Account Manager employer: SC Johnson

SC Johnson is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. Located in Frimley, Surrey, the company provides flexible working hours, generous annual leave, and a newly refurbished gym, fostering a healthy work-life balance. With a commitment to diversity and continuous improvement, SC Johnson empowers its employees to thrive while contributing to meaningful global initiatives.

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Contact Details:

SC Johnson Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land European eCommerce Account Manager

✨Get to Know Your E-commerce Community

Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like SC Johnson are looking for when hiring for a European eCommerce Account Manager.

✨Showcase Your Skills with an Online Portfolio

In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to SC Johnson for the European eCommerce Account Manager, a tangible demonstration of your skills could make a huge difference.

✨Attend E-commerce Events and Conferences

Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at SC Johnson as a European eCommerce Account Manager, rub shoulders with their representatives when possible!

✨Utilise Company Resources

Don’t forget to check out SC Johnson’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a European eCommerce Account Manager.

We think you need these skills to ace European eCommerce Account Manager

eCommerce Strategy Execution
Amazon Operations Management
Digital Shelf Optimisation
Pricing Strategy Support
Analytical Skills
Excel Proficiency
Performance Metrics Analysis

Some tips for your application 🫡

Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at SC Johnson, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.

Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with SC Johnson's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.

Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.

Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at SC Johnson. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.

How to prepare for a job interview at SC Johnson

✨Show Off Your E-commerce Know-How

In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that SC Johnson uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.

✨Portfolio Power: Showcase Your Results

For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.

✨Technical Questions: Prep for the Specifics

Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!

✨Engage in a Conversational Style

Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at SC Johnson. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!