At a Glance
- Tasks: Drive eCommerce growth across Europe and optimise online performance.
- Company: Join SC Johnson Professional, a family-owned leader in hygiene and cleaning products.
- Benefits: Competitive salary, hybrid working, medical insurance, and generous leave.
- Other info: Collaborative culture with strong focus on inclusion and diversity.
- Why this job: Make an impact in a dynamic role with exposure to multiple European markets.
- Qualifications: Degree in Business or related field; eCommerce experience preferred.
The predicted salary is between 40500 - 49500 £ per year.
SC Johnson Professional have an exciting opportunity for a European eCommerce Account Manager to join the team! You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary.
Location: Denby, Derbyshire
Function: Sales
About us: Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.
What's in it for you?
- Competitive salary plus bonus
- Medical Insurance
- 4+1 hybrid working model
- Company pension scheme (up to 6% employer contributions)
- Life assurance (4× your salary)
- Free access to a healthcare platform offering nutritional advice, wellbeing support, and more
- Enhanced parental leave policy
- Free optical vouchers
- 25 days annual leave plus statutory bank holidays
- Remote work available once a week for eligible employees
- Summer office hours: early Friday finish at 1:00 PM
- Employee benefits platform with discounts & wellbeing perks
- Access to employee assistance programmes
- Complimentary fresh fruit & hot drinks
- Subsidised on-site canteen
- Discounted products at our staff shop
- Free parking
- EV charging points at our Denby site (powered by our own renewable electricity!)
- Cycle-to-work scheme plus bicycle storage area
- “Save a Space” £200 monthly prize draw
About the European eCommerce Account Manager role: We're looking for a proactive and commercially minded European eCommerce Executive to help drive the growth of our eCommerce business across Europe. Reporting to the European eCommerce Manager, you'll play a key role in bringing our eCommerce strategy to life, supporting day-to-day performance, identifying new growth opportunities and expanding our presence across European markets and online marketplaces.
Responsibilities as our European eCommerce Account Manager:
- Support the execution of the European eCommerce strategy, contributing to sales, profitability and growth targets.
- Manage day-to-day Amazon operations, including assortment, content, pricing, availability and promotions, acting as a key point of contact for Amazon stakeholders.
- Drive retail readiness, catalogue quality and digital shelf optimisation in collaboration with our eCommerce agency partner.
- Support pricing strategy, annual negotiations and the execution of agreed commercial plans.
- Analyse key eCommerce performance metrics, including sales, traffic, conversion, availability and Buy Box performance, translating insights into actionable improvements.
- Support eCommerce growth plans across priority European markets, including France, Germany and Spain.
- Coordinate with Supply Chain, Marketing, Customer Service and Finance to improve product availability, resolve operational challenges and ensure smooth execution.
- Support forecasting, promotional planning, peak trading periods and new product launches to maximise commercial opportunities.
Experience you'll bring as our European eCommerce Account Manager:
- Bachelor's or Master's degree in Business, Marketing, Economics or a related field, or equivalent relevant experience.
- Experience in eCommerce, Sales, Marketing or a related commercial role, ideally within FMCG or a digital commerce environment.
- Strong analytical skills, with confidence using Excel and eCommerce performance data; experience with Amazon, ideally Vendor Central, or online marketplaces would be an advantage.
Behaviours you'll need:
- Proactive and results-driven: A hands-on approach, taking ownership of tasks and identifying opportunities to improve performance.
- Analytical and organised: A structured, detail-oriented mindset with the ability to manage multiple priorities and turn insights into action.
- Collaborative and curious: Strong communication and teamwork skills, with a willingness to learn and work effectively across different functions and European markets.
Please Note: This role is based in the UK, and applicants must have the right to work in the UK. We do not provide domestic or international relocation for this role. You will be required to work from the office 5 days a week during the 90 days. After this, the arrangement will transition to 4 days in the office and one day working from home each week.
Inclusion & Diversity: We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization.
Better Together: At SC Johnson, we believe people achieve their best when they collaborate and work together in person. We value connection to strengthen teamwork, accelerate problem solving, and drive innovation.
European eCommerce Account Manager in Surrey employer: SC Johnson Professional
SC Johnson Professional is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. With a competitive salary, generous benefits including a company pension scheme, enhanced parental leave, and access to health and wellness resources, employees are empowered to thrive both personally and professionally. Located in the picturesque Denby Derbyshire area, the company fosters a strong safety culture while providing unique perks such as free parking, EV charging points, and a cycle-to-work scheme, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land European eCommerce Account Manager in Surrey
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like SC Johnson Professional are looking for when hiring for a European eCommerce Account Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to SC Johnson Professional for the European eCommerce Account Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at SC Johnson Professional as a European eCommerce Account Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out SC Johnson Professional’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a European eCommerce Account Manager.
We think you need these skills to ace European eCommerce Account Manager in Surrey
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at SC Johnson Professional, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with SC Johnson Professional's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at SC Johnson Professional. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at SC Johnson Professional
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that SC Johnson Professional uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at SC Johnson Professional. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
